Sean Wong
Retail Store Manager
Tainan City,TNN
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Store Manager
Zara Home, Inditex
05.2023 - Current
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Developing and arranging in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
- Responding to customer complaints and concerns in a professional manner.
Senior Sales Ambassador
MoMA Design Store
01.2021 - 02.2023
Sales Ambassador
MoMA Design Store
08.2019 - 01.2021
Sales Associate
GAP
06.2019 - 08.2019
Education
High School Diploma -
Pentecostal Lam Hong Kwong Sclool
Yue Tin Court, Shatin, NT, HK 09.2008 - 06.2017
Skills
People Management
Sales Management
Visual Merchandising
Communication
Problem Solving
Timeline
Store Manager
Zara Home, Inditex
05.2023 - Current
Senior Sales Ambassador
MoMA Design Store
01.2021 - 02.2023
Sales Ambassador
MoMA Design Store
08.2019 - 01.2021
Sales Associate
GAP
06.2019 - 08.2019
High School Diploma -
Pentecostal Lam Hong Kwong Sclool
09.2008 - 06.2017
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