Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Sharon Lin

Senior Account Manager
Taipei City,TPE

Summary

16 Years of working experience as account manager and business PM in IT industry, with 10 years of in server/storage, 2 years in BIOS/FW field and 4 years in PCB industry. Worked as Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Senior Acconut Manager

Foxconn Technologies
New Taipei, NWT
06.2022 - 04.2024
  • Approached for New Business/RFQ follow up: Got awarded on 2 new projects in year 2023.
  • Negotiated prices, terms of sales agreements.
  • Closed business deals with increased manpower monthly rate by 3% to increase profit by USD$180K/year.
  • Closed business deals with increase labor rate by 5%. to increase company profits 4%.
  • Acts as business related contact to expand new side of factory, ensuring launched successfully in 2024 Q1.
  • Directly reported to BU head on account status and initiatives.
  • Acted as Sales POC to key customer, leading efforts on customer initiatives with cross-function team inside company. Performed effectively in self-directed work environment, managing day-to-day operations, decisions and customer's requests.
  • Regularly submitted quotation along with cost analysis on MVA and BOM cost.
  • Followed up order fulfillment with internal team, ensuring on-time delivery.
  • Mentored junior account management professionals to develop skills and increase company revenue
  • Monitored and analyzed customer feedback to identify opportunities for improvement via monthly review & quarterly review meeting with customers.

Account Manager

MiTAC Computing Corporation
03.2014 - 05.2022
  • New Business & customer approach/RFQ follow up: Successful got 1st project in Dell CET BU, Successfully build up one new SI customer; Successfully develop/support MiTAC new product (telco products) to new customers
  • Managed cost since from RFQ, NPI project all the way throughout EOL & excess claim, exceed sales target by 3% and got the profit increased by 5%.
  • Handled 3 customers with 3 NPI projects and 7 sustaining projects simultaneously.
  • Negotiated contracts with term and conditions.
  • Closed business deals with increased manpower monthly rate by10%.
  • Lead efforts with across-function team along with cost analysis/return to achieve customer's initiatives.
  • Set-up/achieve sales target and profit target.
  • Followed with fulfillment team to ensure on-time delivery, scored as 1 in Dell quarterly QBR.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved

Account Manager

Insyde Software Corporation
05.2012 - 03.2014

Main Product: BIOS/Android porting/Application/Driver
Company Scale: around 600 employees worldwide

  • Approach new customer, Maintain existing customer
  • Defined opportunity and led efforts to Design-in Insyde new product (IME) into HP Monitor BU and cNB BU.
  • Defined opportunity and led efforts to phase-in Android porting project into HP and new tier 1 OEM, revenue growth from 0 to more than 10 million per year.
  • Identified and make assessment via ROI analysis with pros and cons to new business and followed up with across-function teams. Be interface to bridge company's resource with customer's requests.
  • Directly reported to BU head on account status and initiatives, providing recommendations to managers with pros and cons analysis.
  • Build up relationship with assigned customers base.
  • Performed effectively in self-directed work environment, managing day-to-day operations, decisions and customer's requests.
  • Monitored and analyzed customer feedback to identify opportunities for improvement via monthly review & quarterly review meeting with customers.

Senior Sales Engineer

NanYa PCB Corporation
Taoyuan City, TAO
10.2007 - 03.2011

Company Scale: around 13,000 employees worldwide
Main Product: Substrate and PCB& IC Substrate

  • Market Survey & Analysis/Competitor Analysis.
  • Approached new RFQs with cost analysis.
  • Obtained periodical forecast, managed order fulfillment and monitored capacity, pushing for 100% on-time delivery from production all way to supplier side.
  • Led efforts and collaborated with across function team for initiatives.
  • Key account revenue growth by 200% during 2009~2011, Phase-in one new Japan customer, bringing in 30 million/Month, Key account allocation share: 80%, Got awarded of Best Sales 2009.

Education

MBA - International Business - Marketing

Yuan Ze University
Taoyuan City, TAO
01.2005 - 04.2007

Bachelor of Arts - English

National University of Kaohsiung
Kaohsiung City, KHH
01.2001 - 04.2005

Skills

  • Business Term & Condition negotiation

  • Coordination with across-function team

  • Expense Control

  • Problem-solving abilities

Certification

TOEIC, 830

Personal Information

Date of Birth: 07/01/83

Timeline

Senior Acconut Manager

Foxconn Technologies
06.2022 - 04.2024

Account Manager

MiTAC Computing Corporation
03.2014 - 05.2022

Account Manager

Insyde Software Corporation
05.2012 - 03.2014

Senior Sales Engineer

NanYa PCB Corporation
10.2007 - 03.2011

MBA - International Business - Marketing

Yuan Ze University
01.2005 - 04.2007

Bachelor of Arts - English

National University of Kaohsiung
01.2001 - 04.2005
Sharon LinSenior Account Manager