Summary
Overview
Work History
Education
Skills
Timeline
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Shengyi Tao

Shengyi Tao

Settlement & Logistics Specialist
New Taipei City,Taiwan

Summary

Ambitious Sales Support Manager recognized for exceptional leadership skills and for exceeding sales goals. Excellent communicator and key contributor to hiring processes, maximizing highly-qualified candidates on teams. Self-motivated and driven to succeed. Offering 15 years of service in forwarding industry. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level settlement specialist position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Sales Support

DHL GLOBAL FORWARDING
Taipei, Taiwan
03.2014 - 11.2023

1. Provide quotations for calls from unknown customers, prepare quotations, and answer any unclear questions customers have. The scope of processing covers sea and air transport/triangular/railway and insurance related matters.

2: Assist the business in internal communication with all departments, negotiate prices with relevant departments, create more profits for the company, and sell the company's products.

3. Contact foreign DHL to clarify customer-related shipping matters, including pre-shipment inquiries and cargo precautions, to ensure that the goods can be smoothly arranged and delivered to the designated customers.

Foreign Business

Wantai Logistics Co., Ltd.
Taipei, Taiwan
09.2011 - 02.2014

1: For inquiries from foreign agents, negotiate with shipping companies and peers to get the best price.
2. Provide the fastest processing and satisfactory reply to any questions raised by foreign agents.
3. Most of the goods are designated by the processing company.
4. Handle the company’s export and triangular goods
5. Respond promptly to any questions from guests.
6. Contact external stations to book space.

American Line CS

Hongan Logistics Co., Ltd.
Taipei, Taiwan
03.2011 - 06.2011

1: For inquiries from foreign agents, negotiate with shipping companies and peers to get the best price.
2. Provide the fastest processing and satisfactory reply to any questions raised by foreign agents.
3. Most of the goods are designated by the processing company.
4. Handle the company’s export and triangular goods
5. Respond promptly to any questions from guests.
6. Contact external stations to book space.

Customer Service

Li Meng Sea And Air Transportation Co., Ltd.
Taipei, Taiwan
06.2010 - 02.2011

1: For inquiries from foreign agents, negotiate with shipping companies and peers to get the best price.
2. Provide the fastest processing and satisfactory reply to any questions raised by foreign agents.
3. Handle the company's designated goods and business customers.
4. Make inquiries with shipping companies and peers based on business needs, and strive for the best price.
5. Handle the company’s import, export, and triangular goods
6. Respond promptly to any questions from guests.
7. Contact external stations to book space.

Business Assistant

Qiang Ping Co., Ltd.
Taipei, Taiwan
07.2008 - 06.2010

Special Assistant to the Director

Education

Bachelor of Arts - Travel And Tourism Management

Nottingham College
United Kingdom
07.2006 - 07.2008

Bachelor of Arts - Business

Nottingham College
United Kingdom
07.2004 - 07.2006

Skills

I allocate responsibilities and decision making authority considering the strengths of myself and others

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Timeline

Sales Support

DHL GLOBAL FORWARDING
03.2014 - 11.2023

Foreign Business

Wantai Logistics Co., Ltd.
09.2011 - 02.2014

American Line CS

Hongan Logistics Co., Ltd.
03.2011 - 06.2011

Customer Service

Li Meng Sea And Air Transportation Co., Ltd.
06.2010 - 02.2011

Business Assistant

Qiang Ping Co., Ltd.
07.2008 - 06.2010

Bachelor of Arts - Travel And Tourism Management

Nottingham College
07.2006 - 07.2008

Bachelor of Arts - Business

Nottingham College
07.2004 - 07.2006
Shengyi TaoSettlement & Logistics Specialist