Shih-Chia Pan
Information Security & Privacy Security Consultant
Taipei City,TPE
Summary
Insightful Manager with experience directing and improving operations through effective employee development strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Manager
Deloitte & Touche
12.2020 - Current
- Assisted customers in financial, government agencies and high-tech fields to pass ISO27001 information security management system verification.
- Assisted customers in financial, government agencies and high-tech fields to pass BS10012 personal information management verification.
- Assisted customers in government agencies to establish ISO27701 privacy information management system.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established robust problem solving strategies to safeguard against potential operational challenges or disruptions.
Project Assistant
Industrial Technology Research Instutide
01.2019 - 12.2019
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maximized use of resources by coordinating budget management activities.
- Accurately understand the needs of manufacturers through consultation, and help them successfully apply for government intelligent machinery subsidies.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Manager
Taiwan Design Center
06.2018 - 12.2018
- Established effective communication among team members for enhanced collaboration and successful Taiwan design industry policy white paper project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during Taiwan design industry policy white paper project execution.
- Successfully managed the inspection itinerary and report writing of the Taiwan Index Design Award delegation.
- Successfully managed facilitated the signing of an MOU between the British national design industry policy agency Cabinet Office and the Taiwan Design Center.
Education
Master of Arts - Public Administration
National Chengchi University
Taipei City, Taiwan 04.2001 -
Skills
- Expense Tracking
- Staff Development
- Market Research
- Policy Implementation
Accomplishments
- Assist customers in financial, high tech fields & government agencies to pass ISO27001 information security management system verification.
- Assist customers in financial, high tech fields & government agencies to pass BS10012 data protection security management system verification.
- Collaborated with team of 10 in the development of cybersecurity maturity assessment.
- Collaborated with team of 4 in the development of open banking legal research.
Certification
ISO27001 LA
Timeline
ISO27001 LA
01-2022
Manager
Deloitte & Touche
12.2020 - Current
Project Assistant
Industrial Technology Research Instutide
01.2019 - 12.2019
Project Manager
Taiwan Design Center
06.2018 - 12.2018
Master of Arts - Public Administration
National Chengchi University
04.2001 -
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