Shih Ting Chen

• Provide personalized assistance to brides and guests in gown selection and fitting sessions.
• Ensure a calm, professional, and welcoming atmosphere during high-pressure situations.
• Coordinate with makeup artists, photographers, and stylists to deliver a seamless bridal experience.
• Pay close attention to detail in gown handling, presentation, and client comfort.
• Manage appointment schedules and follow-ups to maintain excellent client relationships.

• Welcomed international and local guests, assisted them with kimono selection, fitting, and overall styling.
• Provided dressing and hair arrangement support for photo shoots and special occasions.
• Delivered attentive customer service by explaining traditional Japanese culture in an approachable way.
• Coordinated smoothly with photographers and makeup artists to ensure a seamless customer experience.
• Maintained a calm and polite attitude in a busy, multicultural work environment.

• Greeted and assisted clients, scheduled appointments, and maintained the salon’s front desk operations.
• Supported hairstylists during services, prepared tools, and ensured a clean and organized workspace.
• Offered refreshments and ensured client comfort throughout their visit.
• Managed communication with diverse customers in English, strengthening cross-cultural communication skills.
• Contributed to a welcoming and professional atmosphere that encouraged customer loyalty.

• Duty:
• Provided friendly and professional assistance to both local and international customers at the service counter.
• Supported foreign customers with tax refund procedures and assisted with discount coupon redemptions.
• Handled inquiries, returns, and customer requests with efficiency, accuracy, and empathy.
• Ensured smooth communication between customers and sales departments to enhance overall service quality.
• Maintained a clean, organized, and welcoming counter area that reflected the store’s brand image.
• Developed strong problem-solving and interpersonal skills while working in a fast-paced retail environment.

International Etiquette, Basic English Interpretation, Language and culture