SIAW YII (EVELYN) TIONG
Summary
Accomplished Staff Process Quality Assurance Engineer with a proven track record at United Microelectronics Corporation, enhancing process quality and customer satisfaction through expert root cause analysis and robust quality assurance systems. Excelled in fostering teamwork and collaboration, significantly improving communication and compliance processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Staff Process Quality Assurance Engineer
United Microelectronics Corporation
03.2011 - 09.2022
- Monitored and evaluated in-process manufacturing performance to ensure compliance to quality standards.
- Managed and directed daily operations of the In-process Quality Assurance Section.
- Utilized statistical methods to develop and analyze quality control systems.
- Developed and maintained standard operating procedures for quality assurance and management systems.
- Conducted root cause analysis and provided corrective actions to improve product quality.
- Provided specialized information technology services to meet customer needs.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Coordinate customer audits, follow up, and handle CAR (Corrective Action Requests) and corrective actions.
Process Change Control Engineer
ProMOS Technologies Inc.
08.2003 - 08.2010
- Enhanced communication between departments by establishing clear protocols for change requests and approvals.
- Developed comprehensive documentation for each change, facilitating seamless handoffs between project stakeholders and teams.
- Managed a robust system for tracking change requests from initiation through approval, implementation, and post-implementation review stages.
- Led efforts to improve the organizational understanding of change control principles, promoting a culture of continuous improvement and proactive problemsolving.
- Increased efficiency in the change control process by creating standardized forms, templates, and checklists for team use.
- Conducted thorough risk assessments for proposed changes, mitigating potential negative impacts on production and overall business goals.
Education
Bachelor of Science - Material Science And Engineering
National Cheng Kung University
Tainan City, Taiwan08-2003
Skills
- Customer relations skills
- Regulatory Compliance
- Root cause analysis
- Problem-solving
- Teamwork and collaboration
- Quality Assurance
- Documentation Skills
- Leaderships
Certification
IATF 16949 Internal Auditor Certificate & VDA 6.3 Process Auditor Certificate
Timeline
Staff Process Quality Assurance Engineer
United Microelectronics Corporation
03.2011 - 09.2022
Process Change Control Engineer
ProMOS Technologies Inc.
08.2003 - 08.2010
Bachelor of Science - Material Science And Engineering
National Cheng Kung University
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