Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
OperationsManager
SSUHUA WU

SSUHUA WU

TOURISM
Taichung CITY,TXG

Summary

Friendly front desk, receptionist with experience carrying out clerical and customer service tasks. Detailed and precise when entering data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. Dedicated Front desk receptionist with excellent intern experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Front Desk Receptionist

H2O HOTEL
KAOSHIUNG
02.2023 - 07.2023
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees, and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Restaurant Waitress

Drafthouse 酌好室美式運動餐廳
KAOSHIUNG
09.2022 - 02.2023
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.

Education

國立高雄科技大學 NKUST
09.2019 - 07.2023

Skills

Telephone etiquette

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Software

Word

Excel

Power point

Interests

Singing Dancing Reading

Timeline

Front Desk Receptionist

H2O HOTEL
02.2023 - 07.2023

Restaurant Waitress

Drafthouse 酌好室美式運動餐廳
09.2022 - 02.2023

國立高雄科技大學 NKUST
09.2019 - 07.2023
SSUHUA WUTOURISM