Sonia Lin

• Led cross-functional teams to deliver AI- and VR-powered healthcare solutions, supporting hospitals and government in driving digital transformation.
• Managed full-cycle product development in an early-stage environment, establishing agile workflows from user research, system design, product security review to final client acceptance.
• Spearheaded regulatory alignment and risk control for product delivery in collaboration with internal stakeholders and external clinical partners.

Key Projects:

• AI Chatbot for Youth Mental Health – Taipei City Government
  Delivered within 3 months, in partnership with engineers and psychologists. Conducted four rounds of iterative prototyping and successfully launched the HTC AI Chatbot. The model achieved a 71.8% accuracy rate in identifying emotional risk, outperforming ChatGPT-4's benchmark of 46.3%.
• SEO Revamp for Taipei Veterans General Hospital Education Portal
  Completed website overhaul in 3 months. Increased SEO score from 83 to 100, significantly improving user experience and discoverability.

• Led the development of B2B partner platforms (PRM & eCommerce) to streamline global partner registration, enhance user onboarding, and digitize commercial processes.
• Coordinated with cross-functional teams across Europe and Asia to implement automation initiatives, resulting in improved operational efficiency and reduced lead time.

Key Achievements:

• Launched Partner Center & B2B eCommerce across multiple regions including China, Singapore, Thailand, and Vietnam; completed rollout within 4 months.
• Optimized the client registration and approval workflow through integration with SAP and Salesforce CRM, reducing processing time by 36%.
• Boosted platform application rate by 50% after introducing a user-friendly online application mechanism.

• Executed B2B and B2C channel marketing initiatives, including seasonal campaigns, promotion planning, and pricing strategies.
• Collaborated with cross-functional teams (Sales, Product, Procurement) to support pricing competitiveness and product marketing effectiveness.
• Led competitor analysis and pricing reviews to support product cost control and increase market responsiveness.

Key Achievements:

• Designed incentive programs (e.g., seasonal rebates, loyalty bonuses) and implemented D-level promotional strategies.
• Supported the launch of new energy-efficient product lines with full go-to-market execution and marketing collateral preparation.