Stanley Yen

Led a Technical Program Management (TPM) team of up to 15 members, overseeing firmware projects from planning through execution and delivery across global team.

• Enhanced team productivity by introducing streamlined workflow processes and effective time management practices.
• Defined clear goals, developed TPM team capabilities, and actively supported career growth through mentorship and performance coaching.
• Drove complex firmware program execution, coordinating across global development, validation, and release teams to ensure on-time delivery.
• Fostered strong alignment between stakeholders and technical contributors, enabling transparent communication and efficient issue resolution.
• Built a high-performing TPM organization that balanced execution excellence with continuous development of team talent.

Led the Emerging and Edge UEFI development team, managing up to 25 team members while overseeing technical direction, project execution, and team development across multiple server platforms.

• Provided guidance and mentorship to team members, supporting both their technical growth and career development.
• Executed key organizational initiatives as delegated by senior leadership, ensuring alignment with strategic goals.
• Played a central role in critical projects, driving execution and cross-functional coordination.

Key Achievements:

• Enhanced team productivity by streamlining workflow processes and promoting effective time management strategies.
• Built strong relationships with stakeholders, strengthening inter-team collaboration and trust.
• Conducted thorough performance evaluations to identify development opportunities and deliver actionable feedback.
• Improved team morale through regular recognition events and performance-based incentive programs.

Key Project Involvement :

• ThinkServer SD650 v4, SR680a v3+, SR685a v3, SR675 v3, SD665 v3/SD665 v3-N, SR250v3, ST250v3, ST50v3, ThinkEdge SE455v3

Managed end-to-end delivery of UEFI firmware projects, ensuring high-quality and on-time releases across multiple platforms.

• Led early-stage firmware planning, coordinating platform code readiness and project timelines.
• Collaborated closely with core, platform, and cross-functional teams to streamline development efforts and resolve blockers.
• Partnered with SSRB and PSIRT to ensure secure and reliable firmware delivery that met enterprise-level standards.
• Mentored and supported new project managers, enabling smooth role transitions and knowledge transfer.

Project Management Highlights:

• Successfully managed multiple concurrent projects by prioritizing tasks based on urgency, resource availability, and strategic alignment.
• Planned, designed, and scheduled project phases for large-scale initiatives, ensuring clarity and milestone accountability.
• Assessed resource needs and aligned project scope with organizational objectives.
• Continuously monitored project performance and implemented process improvements to enhance delivery efficiency.

Key Project Involvement :

• ThinkServer SR675 v3, SD665 v3, ThinkEdge SE350, SE450

Took on UEFI firmware project management with no prior experience in UEFI development, proactively investing significant time to learn technical workflows, integration requirements, and cross-team coordination practices.

• Immersed myself in UEFI architecture and development processes to bridge the gap between technical execution and project leadership.
• Simultaneously managed multiple firmware projects, aligning development resources and schedules while navigating a steep technical learning curve.
• Maintained project momentum by quickly grasping key integration points and build cycles, enabling effective early-phase planning and delivery.
• Fostered collaboration across engineering and security teams, ensuring quality and compliance despite initial unfamiliarity with the domain.
• Established structured communication frameworks to keep all stakeholders aligned and projects on track.

Key Project Involvement :

• ThinkServer SR250 v2, ST250 v2, ST50 v2, SR250, ST250, ST50

Led and optimized testing strategies to enhance firmware quality, reduce cycle time, and ensure product reliability.

• Streamlined testing processes to increase efficiency and shorten overall test cycle durations.
• Conducted regression testing on legacy products, ensuring stability and compatibility across releases.
• Identified critical defects through in-depth troubleshooting and root cause analysis, contributing to improved product performance.
• Proactively reduced defect leakage rates by incorporating lessons learned into future test planning and execution.
• Acted as the primary liaison between IBM and external testing partners, ensuring alignment on quality expectations and timely issue resolution.
• Built and maintained standardized testing environments to ensure consistency and repeatability across test cycles.
• Planned and led test strategy discussions, balancing quality, coverage, and risk to support reliable product delivery.

Led BIOS testing initiatives across regions, driving quality improvements, standardization、and cross-functional collaboration to support enterprise-grade product delivery.

• Streamlined testing processes to boost efficiency and significantly reduce overall test cycle time.
• Collaborated closely with development teams to resolve issues promptly, leading to faster turnaround times and improved customer satisfaction.
• Established BIOS testing standards and project execution plans to ensure consistent quality and coverage across platforms.
• Managed resource allocation and testing schedules, optimizing team performance and delivery cadence.

In October 2003, I was assigned to IBM's R&D center in North Carolina to support on-site issue resolution, working directly with IBM enterprise customers to address and troubleshoot critical problems. This experience deepened my technical insight and strengthened my ability to manage customer-facing issues with professionalism and urgency.

Adapted quickly to a new role in global technical support, learning to resolve firmware and hardware issues while contributing to international service operations.

• Provided remote assistance to global clients, developing foundational skills in troubleshooting and technical communication.
• Supported the initial setup of technical support infrastructure in China, contributing to localized service capabilities as part of a broader team effort.
• Focused on building customer trust through clear communication, responsiveness, and a willingness to learn from each case.
• Gained hands-on experience in cross-cultural collaboration, learning to navigate global support environments and internal escalation processes.

Pioneered the BIOS testing function as the first member of the department, laying the foundation for long-term operational growth and quality assurance for OEM customer projects.

• Built the BIOS testing team from the ground up, establishing testing frameworks, standard procedures, and onboarding programs to support team scalability.
• Led compatibility and reliability testing efforts for BIOS products, ensuring consistent quality across diverse hardware platforms.
• Collaborated closely with developers and product owners to stay aligned with evolving product features and intended functionality.
• Spearheaded training initiatives to enhance the technical capabilities of existing team members while mentoring new testers, ensuring a strong and future-ready talent pipeline.