Stephanie Liu
Hsinchu
Summary
Customer-oriented sales professional with 5 years of experience delivering exceptional customer service across domestic and international markets. Proven success in building strong client relationships and ensuring customer satisfaction through tailored solutions and strategic needs assessment. Skilled in cross-functional collaboration to enhance product offerings and maximize value for clients. Ambitious in advancing personal expertise and company sales performance.
Overview
7
7
years of professional experience
Work History
Global Sales
Sellingware Co.
Hsinchu
09.2024 - Current
- Drive market adoption for semiconductor components, collaborating with R&D to align product offerings with emerging market demands and customer needs.
- Establish partnerships with industry leaders including TSMC, earning trust and obtaining contracts.
- Develop relationships with international customers and vendors to ensure smooth operations of global sales.
- Prepare detailed technical proposals and pricing quotes, contributing to streamlined contract negotiations and deal closures.
Sales PM
Nienyi Industrial Corp.
Hsinchu
08.2023 - 08.2024
- Managed international sales and project execution for cable products, collaborating directly with manufacturing teams to align production capabilities with overseas client needs.
- Developed relationships with key accounts, identifying growth opportunities and delivering customized solutions that address regional market demands.
- Ensured adherence to stringent quality standards in high-pressure environments.
Sales Representative
Everything Wine
Vancouver
06.2022 - 06.2023
- Provided product knowledge and service to assist customers with their inquiries.
- Conducted inventories on a regular basis to track stock levels.
Cabin Crew
Cathay Pacific Airways
Hong Kong
02.2020 - 02.2022
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Effectively managed high-pressure scenarios and situations.
Ground Staff Intern
Menzies CNAC
Hong Kong
07.2017 - 07.2018
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Education
BBA - Aviation And Transport Management
National Kaohsiung University of Hospitality
Taiwan06-2019
Skills
- Time Management
- Task Prioritization
- Problem-Solving
- Detail-Oriented
- Outgoing Personality
- Teamwork and Collaboration
- Microsoft Office
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Global Sales
Sellingware Co.
09.2024 - Current
Sales PM
Nienyi Industrial Corp.
08.2023 - 08.2024
Sales Representative
Everything Wine
06.2022 - 06.2023
Cabin Crew
Cathay Pacific Airways
02.2020 - 02.2022
Ground Staff Intern
Menzies CNAC
07.2017 - 07.2018
BBA - Aviation And Transport Management
National Kaohsiung University of Hospitality
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