Steven Li
Auckland,New Zealand
Summary
Dynamic and adaptable professional with a strong foundation in customer service and communication. Demonstrates exceptional teamwork and leadership skills, effectively managing time and multitasking in fast-paced environments. Proficient in cash handling, POS operation, and problem solving. Committed to continuous improvement through research and data collection, aiming to leverage these skills in a challenging role that fosters growth and innovation.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work history
Audio Visual Technician
St Heliers Presbyterian Church
Auckland, NZ
2025.08 - 2026.02
- Set up, tested, and calibrated audio and visual equipment for weekly live events, ensuring seamless presentations.
- Conducted sound checks and provided technical support for audiences of up to 250 people, maintaining optimal audio and visual quality.
- Streamlined event operations by implementing efficient setup procedures, reducing preparation time by 20%.
- Developed strong time management and problem-solving skills while troubleshooting technical issues in high-pressure, live-event environments.
Marketing intern
Haier Biomedical
Qingdao , China
2025.12 - 2026.02
- Managed social media accounts, improved online interaction with customers.
- Streamlined communication channels through careful management of customer databases.
- Prepared detailed reports on marketing campaign outcomes.
- Drafted press releases, heightened public interest in new product launches.
Barista
Cotti Coffee
Qingdao, China
2024.11 - 2024.12
- Prepared and served over 100 beverages per day in a fast-paced café environment while maintaining high product quality and consistency.
- Delivered excellent customer service to 50+ daily patrons, ensuring positive experiences and repeat business.
- Handled cash and POS transactions accurately; supported daily store operations.
- Collaborated with a team of 5 staff members to maintain smooth workflow during peak hours, reducing wait times by 15%.
Student Research Assistant
University of Auckland
Auckland, Tasmania
2024.06 - 2024.07
- Collected and processed data from 5+ biology experiments, ensuring accurate and reliable results for research projects.
- Organised and maintained over 50 research samples and datasets, improving accessibility and reducing retrieval time for the lab team.
- Conducted basic data analysis, producing summary reports that supported faculty publications and presentations.
- Demonstrated strong attention to detail and accuracy, contributing to the successful completion of all assigned research tasks on schedule.
Education
Primary Education -
St Heliers School
Auckland, New ZealandInternational Baccalaureate Diploma - Economics
Saint Kentigern College
Auckland, New ZealandBachelor of Laws (LLB) - Law
University of Auckland
Auckland, New Zealand 2026.01 - 2031.11
Skills
- Customer Service
- Communication
- Teamwork
- Leadership
- Time Management
- Multitasking
- Cash Handling
- POS Operation
- Problem Solving
- Adaptability
- Audio Equipment Operation
- Visual Equipment Operation
- Research
- Data Collection
Languages
English
Native
Chinese
Native
Additional information
Piano (Grade 10), ABRSM Piano (Grade 7), ABRSM Musical Theatre (Grade 2), Speech & Drama (Grade 4), Fencing National and Regional Champion, Extensive coaching experience
Accomplishments
- New Zealand Economics Competition — High Distinction (2023, 2024)
- New Zealand Secondary School Case Competition — 3rd Place (2023)
- John Locke Essay Competition — Finalist (Economics 2023, Theology 2024)
- New Zealand International Biology Olympiad — Bronze Award (2024)
- Duke of Edinburgh Award — Bronze & Silver
Timeline
Bachelor of Laws (LLB) - Law
University of Auckland
2026.01 - 2031.11
Marketing intern
Haier Biomedical
2025.12 - 2026.02
Audio Visual Technician
St Heliers Presbyterian Church
2025.08 - 2026.02
Barista
Cotti Coffee
2024.11 - 2024.12
Student Research Assistant
University of Auckland
2024.06 - 2024.07
International Baccalaureate Diploma - Economics
Saint Kentigern College
Primary Education -
St Heliers School