Steven Rau

Maintenance and update of existng information equipment NU mail server, VM

System maintenance: ERP, WF, EF, HR, Portal, Website, NAS, transaction system

Database: MS SQL, AS400

Project planning: new building facility planning, information equipmen

Information security management: internal audit, external audit, information security promotion, information security protection.

Computer room construction, schedule planning, project acceptance.

Information security audit.

System maintenance management, Citrix, VMware platform management and maintenance.

System architecture optimization design and construction.

System information security protection.

Daily backup of system data.

New technology testing, evaluation and introduction.

Network construction, maintenance and other knowledge, troubleshooting.

Information system software, hardware settings, installation, maintenance.

Warehouse operation computer/network equipment related problem solving.

Hardware maintenance: network, host, switch, video, computer room

Network: Ensure network connection quality, network equipment control, firewall maintenance:SOPHOS, 3COM, CISCO

Host: system host maintenance, backup, virtual machine maintenance and management:HP, IBM, LENOVO,VMWare ESXI

Switchboard: switchboard system, fee saving system, voice system:NORSTAR,SPARQ

Video: Zoom installation, setup and maintenance, Microsoft Teams - video conferencing, meetings, calls

Computer room: environmental control, UPS

Software maintenance: database, system SAP, SQL, CRM, Dingxin, inventory management

Project: ERP introduction, information security

DigiwinERP introduction project

Equipment Information Security Construction Project

General Affairs: Equipment maintenance, general affairs

Weak current management, access control, CCTV, air conditioning, fire protection, information equipment control

Evaluate and analyze the current operating system, determine its functional requirements, required resources and performance requirements, and develop the system architecture to improve the usage environment and production efficiency, and determine the functions and scope required by the system.

Collect and analyze customer business data, analyze customer status and business operations, develop system operation strategies, set priorities, and set information-based and objective operation goals. Properly plan the operating system and formulate system input and output processes, interface operation mechanisms, and operation processing plans based on usage effectiveness.

Responsible for maintaining system security and stability, making appropriate adjustments and improvements in response to environmental changes or changes in conditions, maintaining and improving the overall system quality.

Prepare system reports based on the actual operation of the enterprise, evaluate appropriate budgets, formulate implementation plans, estimate reasonable performance management, and formulate and implement overall management strategies accordingly.

End-user support

Education and training.

Telephone exchange maintenance.

Computer room planning and construction.

Set up, repair, and troubleshoot network equipment and lines.

Plan network management mechanisms.

Control and back up files in network servers, and set user permissions to ensure file security.

Monitor system operations and establish standard procedures for crisis management.

Solve user communication problems.

Be responsible for information security control.

Set up network connections for computer peripheral hardware systems.

Provide user education and training.

Plan, set up, and manage various servers according to corporate needs.

Create and control virtual machines. Establish scheduling, backup network and system backup mechanisms.

Hardware maintenance: network, host, switch, video, computer room
Network: Ensure network connection quality, network equipment control, firewall maintenance

Computer room: environmental control, UPS
Software maintenance: database, system SAP, SQL, CRM, Dingxin, inventory management

Weak current management, access control, CCTV, air conditioning, fire protection, information equipment control

DMSD Director:document management solution digital

End-user support.

Maintenance and management of the computer room.

Responsible for the programming of the company's external website and internal website

AD DS maintenance

exchange server maintenance

POS Maintenance

End-user support

Education and training.