Summary
Overview
Work History
Education
Skills
Timeline
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Sylvia Hsiao

Sylvia Hsiao

Global Partnerships And Operations Senior Manager
Taipei City

Summary

Results-driven international project manager with 8+ years of experience in digital transformation, fintech innovation, and global partnerships across Asia and Europe. Adept at coordinating cross-border teams, securing regulatory approvals, and implementing high-impact digital solutions in fintech, e-commerce, and education. Skilled in strategic negotiations, multicultural communications, and digital product optimization, with strong expertise in building scalable systems for international growth.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Senior Manager

TutorABC
06.2022 - Current
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Digital Transformation & Emerging Tech: AI adoption, process automation, and platform integration.
  • International Business Development: Global negotiations, stakeholder management, and cross-border expansion.
  • Tools: Jira, MS Office, CRM Platforms.

Project Manager

High-Tek
02.2018 - 02.2022
  • Directed fintech initiatives including mobile payment integration, cross-border remittance platforms, and online banking solutions.
  • Managed the setup of foreign subsidiaries, ensuring compliance with international regulations and securing licenses.
  • Coordinated tech and UI/UX teams to deliver scalable, high-quality applications for multinational clients.
  • Fintech & E-Commerce Solutions: Mobile payments, remittances, and regulatory compliance.

Account Executive

Inbase Partners
07.2018 - 01.2019


  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Managed PR and communications for fintech start-ups, coordinating press releases, investor updates, and social media campaigns.
  • Project-managed website redesigns and digital marketing initiatives, including SEO, Google Analytics, and content management systems.
  • Assisted in overseas fundraising events and roadshows, liaising with international investors and partners.

Director of International Affairs

Da-chin Vocational High School
03.2016 - 06.2018


  • Developed a strong international presence for the school by establishing overseas offices and regional hubs.
  • Represented Taiwan’s Ministry of International Affairs in presenting Taiwan’s vocational education system to the Indonesian Ministry of Education.
  • Launched international education initiatives including digital-first workshops, livestream events, and exchange programs.
  • Built cross-cultural partnerships with academic and government organizations across Asia.

Education

Master of Science - Public Policy

University of Bristol
UK
04.2001 -

Master of Science - Management

Warwick Business School
UK
04.2001 -

Bachelor of Arts - French Language And Literature

Tamkang University
New Taipei
04.2001 -

Bachelor of Arts - English Literature

Tamkang University
New Taipei
04.2001 -

Skills

Digital Transformation & Emerging Tech: AI adoption, process automation, and platform integration

Timeline

Senior Manager

TutorABC
06.2022 - Current

Account Executive

Inbase Partners
07.2018 - 01.2019

Project Manager

High-Tek
02.2018 - 02.2022

Director of International Affairs

Da-chin Vocational High School
03.2016 - 06.2018

Master of Science - Public Policy

University of Bristol
04.2001 -

Master of Science - Management

Warwick Business School
04.2001 -

Bachelor of Arts - French Language And Literature

Tamkang University
04.2001 -

Bachelor of Arts - English Literature

Tamkang University
04.2001 -

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Sylvia HsiaoGlobal Partnerships And Operations Senior Manager