Taylor Ho

Upon onboarding, spearheaded the successful migration of the sales function from the Singapore office to the Vietnam factory, leading a structured transition and training program. Achieved full operational migration within six months, ensuring a seamless handover and equipping the team with the capabilities to manage direct sales operations independently.

Strengthened material management strategies to foster robust supply chain relationships, driving operational efficiency and collaboration. Developed and executed a material prebuild plan in partnership with T2 suppliers, ensuring seamless production flow and optimized resource allocation. Simultaneously spearheaded the onboarding of a newly acquired mill into the adidas vendor list, successfully integrating it into the supply chain and accelerating business growth through strategic vendor expansion.

Led strategic initiatives that resulted in increased revenue, optimized workflows, and enhanced customer satisfaction, reinforcing alignment between business strategy and execution.

• Transformed factory merchandising team by equipping the team with end-to-end capabilities, enabling direct collaboration with adidas CCDA and LO teams— reducing 12% SG&A cost, boosting operation efficiency and highly elevated satisfaction from development center and sourcing office.
• Drove BU Originals sales increase from 35% up to 50% with revenue by implementing targeted sales strategies, expanding product capability, and optimizing customer acquisition.
• Developed key customer relationships, fostering long-term partnerships and driving high customer satisfaction through tailored solutions and proactive engagement.
• Established a local costing team, developing a robust internal costing framework to leverage costing efficiency and standardize cost factor to carry out data cleanness and 100% costing on-time submission and furthermore to offer cost engineering solution to drive win-win cost optimization.
• Enhanced operational efficiency by streamlining processes, reducing costs through supplier negotiations to meet company’s profitability KPI and improving production lead times to better meet demand.
• Optimized supply chain operations, fostering seamless relationships that resulted in enhanced order placement strategies, prioritized deliveries, and streamlined claim settlements.
• Successfully on-boarded Crystal’s vertical mill into the adidas supply chain, driving its seasonal penetration growth to 10%, reinforcing supply chain integration and efficiency.
• Implemented a material prebuild mechanism to optimize production efficiency, ensuring seamless operations through strategic forecasting.

Direct one-stop speed service, covering sourcing, costing, development, and bulk order management for Hugo Boss and Tory Burch. Leveraged deep product knowledge gained in production QA to refine development processes, ensuring enhanced quality control, optimized materials selection, and seamless commercialization. Expanded role into product innovation, utilizing insights from factory-level operations to drive creative solutions, efficiency improvements, and market-driven advancements.

Transitioned to managing a larger business account, overseeing multiple adidas BUs with a focus on strategic growth, operational efficiency, and innovation. Successfully restructured the team, streamlining operations to enhance agility and effectiveness while driving the successful rollout of new programs. Spearheaded the integration of AI-driven analytics, proactively connecting brand data into a centralized platform to provide valuable insights for cross-functional planning. Leveraged these insights to refine decision-making, optimize product strategies, and elevate standards of excellence, reinforcing business performance and market responsiveness.

• Managed multiple business units, including key strategic accounts, spearheading product review meetings with cross-functional teams to drive product excellence, enhance commercial viability, and optimize go-to-market strategies.
• Designed and implemented a robust R&R framework and operational process flow, fostering cross-functional synergy.
• Successfully launched CLO digital creation, securing adidas recognition as a Top 3 Player Vendor in 2020, reinforcing innovation leadership.
• Conducted comprehensive business analysis across multiple brands, utilizing Tableau and Power BI to generate data-driven insights—enhancing strategic planning, market forecasting, and long-term business growth initiatives.
• Championed product development innovation, integrating advanced materials and sustainable solutions to enhance product quality, market differentiation, and brand positioning.
• Collaborated with design and R&D teams to streamline the development-to-production pipeline, reducing lead times and ensuring seamless commercialization of new collections.

Initiated and led the QMS team, strategically expanding operations to incorporate CFA, CFT, and QA lab technicians—establishing a comprehensive Total Quality Management mechanism. Spearheaded seamless integration with a 120-line production team and production QA specialists, ensuring rigorous quality standards and operational efficiency. Implemented proactive measures to consistently deliver the right product at the right quality, successfully maintaining a high inspection rate with zero penalties from third-party inspections.

Collaborated closely with key T2 suppliers to conduct an in-depth AdiComp (consumer product return) workshop, identifying root causes through cross-functional discussions.

• Consistently sustained high PO inspection pass rates and minimized defect rates, maintaining a three-year track record no third-party inspections.
• Cultivated a quality-driven culture across functional teams, implementing strategic mindset-building activities, certifying 250 quality ambassadors.
• Led quality process refinement and facility upgrades, successfully restructuring layouts and elevating the factory’s audit rating from C grade to B grade within three months.
• Conducted in-depth T1/T2 workshops, performing consumer return analysis and implementing actionable strategies, resulting in a 20% reduction in consumer returns.
• Successfully implemented corrective measures that significantly reduced the AdiComp rate, strengthening overall product integrity and enhancing customer satisfaction.