Nokulunga Dlamini
Waitress
Manzini
Summary
I believe i am the right candidate for this job because, I am a motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. I am trustworthy and dedicated , with 10 years of experience serving customers and operating register. Friendly and reliable offering unmatched customer service and workplace focus. Lastly, I am quick and accurate in cash and card transactions with excellent multi-tasking talent.
Overview
10
10
years of professional experience
1
1
Language
Work History
Waitress / Cashier
Maxi's Restaurant
02.2019 - 03.2024
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Waitress/ Cashier
Galitos
06.2017 - 01.2019
- Collaborated with team members to consistently provide efficient service during peak hours.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Waitress/ Kitchen Staff
Bev's Kitchen
03.2014 - 05.2017
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Informed customers about daily and seasonal specials.
Education
Lobamba Lomdzala High School
LobambaSkills
Timeline
Waitress / Cashier
Maxi's Restaurant
02.2019 - 03.2024
Waitress/ Cashier
Galitos
06.2017 - 01.2019
Waitress/ Kitchen Staff
Bev's Kitchen
03.2014 - 05.2017
Lobamba Lomdzala High School
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