TING-HAO YEN
Taichung City
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Expert retail sales professional offering 6 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
9
9
years of professional experience
Work History
Cashier Supervisor
Carrefour Taiwan
07.2018 - Current
- Fostered a culture of open communication within the team, allowing for swift identification of issues requiring attention or intervention.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Business, Finance and Administration Occupations
CTBC Bank
06.2017 - 06.2018
- Assist with bank administrative matters.
- Exchange internal company documents.
- Bills in process of clearing.
- Tasks assigned by supervisor.
Sales and Service Occupations
7-eleven Convenience Store
05.2015 - 06.2017
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Arts - Applied English
CHAOYANG UNIVERSITY OF TECHNOLOGY
Taichung City, Taiwan06.2019
Skills
- Policy Enforcement
- Cash Handling and Reconciliation
- Customer Service
- POS System proficiency
- Cashier training
- Problem Anticipation and Resolution
Timeline
Cashier Supervisor
Carrefour Taiwan
07.2018 - Current
Business, Finance and Administration Occupations
CTBC Bank
06.2017 - 06.2018
Sales and Service Occupations
7-eleven Convenience Store
05.2015 - 06.2017
Bachelor of Arts - Applied English
CHAOYANG UNIVERSITY OF TECHNOLOGY
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