Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
Generic

Ting-Lan Liu

Taipei

Summary

Dynamic Marketing Professional with exceptional internal and external communication skills and a keen sense of market trends. Adept at fostering strong relationships with customers through meaningful engagement and delivering tailored solutions that drive satisfaction and loyalty.

Overview

2024
2024
years of professional experience
9
9
years of post-secondary education
3
3
Certifications

Work History

Management Trainee-CPD O+O sales

L'Oréal Taiwan
7 2023 - 9 2024
  • Conducted a year-long rotation across PCS, CVS, and EC channels, overseeing projects and reporting directly to the CPD General Manager.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Led 4 breakthrough projects to develop new business models.
  • Supported successful PR events for Maybelline and L'Oréal Paris, boosting brand visibility.
  • Organized three live broadcasts for the Watsons x L'Oréal collaboration, increasing audience engagement.
  • Assisted in the "99 Promotion" Back-to-School campaign for Maybelline, coordinating filming and production.



Online projects:

Shopee/ Momo

  • Optimized Maybelline & Loreal Paris UX on Shopee & Momo.
  • AB tested the product page and boosted 2x CR% and SO.
  • Defined and optimized the threshold for L'Oréal Paris rebates and discounts on Momo.
  • Defined the voucher thresholds for new and existing Maybelline buyers on Shopee.



Offline projects:

Matsumotokiyosh/ Tomods

  • Collaborated with L'Oréal’s in-house legal team to review the contract terms and successfully negotiated a profitable agreement with the client.
  • Analyzed the landscape of Maybelline in 3 channels, identifying MK as a stronger channel than 7-Eleven and Tomods for Maybelline.
  • Conducted social listening and surveys to pinpoint high-performance eye makeup bundles in MK.
  • Executed A/B testing, resulting in a 114% increase in sales value compared to the same period.

Watsons

  • Identified underperformance of L'Oréal Paris hair products in Watsons stores, failing to meet KPIs.
  • Developed a targeted product bundle and implemented a two-week A/B testing strategy.
  • Achieved a 30% increase in sales through the optimized product bundle.

Marketing PR

L'ORIGINE Clinic 原醫管理顧問股份有限公司
07.2022 - 07.2023
  • Established marketing strategies and selling price proposals to increase sales by 2 times.
  • Operating a social media platform, fans increased by 75%.
  • Establishment of an influencer database with customer numbers.
  • Strategically planned and executed the opening and VIP events, successfully achieving the 1M KPI target.
  • Coordinated cross-functional teams in marketing projects from conception to completion, ensuring cohesive execution of objectives.
  • Analyzed market trends and competitor strategies, adjusting promotional activities accordingly for optimal results.

Intern of Taiwan branch

Digital STARK, Stark Digital Agency
12.2021 - 07.2023
  • Create marketing campaigns by utilizing a marketing strategy to promote the activities of COMMONLABS Taiwan and Skin1004.
  • Worked alongside PR Executive to build relations with influencers and customers.
  • Maintain communication throughout marketing campaigns.
  • Cultivate a good knowledge of Taiwanese consumers' insights.
  • Improved KOC/ KOL marketing strategy to increase engagement rate by 2 times.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Public Relations Intern

Pilot Group
06.2020 - 12.2021
  • Completed reports and collaborated with PR/Marketing colleagues and monitored media coverage.
  • Collect data to digitize public relations services and produce reports for client reference.
  • Performed various administrative responsibilities and assisted the manager in any tasks as required.
  • Maintained and updated media contact lists and databases for ease of access.

Summer Intern

2021 Carat
07.2021 - 08.2021
  • Conduct weekly meetings and present activity reports in the virtual environment specified by the supervisor.
  • Propose marketing strategies to team members and complete those projects on time.
  • Utilizing strong proposal writing.
  • Planned 8 projects within a month that fit the hypothetical scenarios set by the supervisor.
  • Proactively participated in daily team meetings and contributed to brainstorming and idea generation.

Education

Shih Chien University - Department of Applied Foreign Languages

Shih Chien University
09.2015 - 06.2019

MBA - Institute of Marketing Communication

National Sun Yat-Sen University
Taiwan
05.2020 - 06.2025

Skills

    Interpersonal Skills

    Cross-function communication

    Negotiation

    Forecasting skills

    Marketing promotions

    Time Management

    Creative

    Strong networking skills

    Fast reaction

    Problem-solving

Certification

The INSIDE LVMH certificate

Leadership Experience

  • Managed personal social media channels, including Instagram (26K followers), Threads (7K), Facebook (7K), and TikTok (5K), and produced a viral video reaching 2M views.
  • Main Host of the YouTube Channel: Sun Orange Entertainment (1,700 subscribers).
  • Invited as a guest speaker at Ming Chuan University to share personal insights on effective social media management.

Timeline

Marketing PR

L'ORIGINE Clinic 原醫管理顧問股份有限公司
07.2022 - 07.2023

Intern of Taiwan branch

Digital STARK, Stark Digital Agency
12.2021 - 07.2023

Summer Intern

2021 Carat
07.2021 - 08.2021

Public Relations Intern

Pilot Group
06.2020 - 12.2021

MBA - Institute of Marketing Communication

National Sun Yat-Sen University
05.2020 - 06.2025

Shih Chien University - Department of Applied Foreign Languages

Shih Chien University
09.2015 - 06.2019

Management Trainee-CPD O+O sales

L'Oréal Taiwan
7 2023 - 9 2024
Ting-Lan Liu