Tom Chen
Production Management, Accounting, Communication
New Taipei
Summary
Dynamic leader with a proven track record at Panasonic AVC Networks Taiwan Co., Ltd., excelling in relationship building and cross-functional collaboration. Spearheaded sales strategies that significantly enhanced client satisfaction and engagement across multiple regions. Expert in customer demand forecast and adept at managing key accounts, demonstrating exceptional financial and interpersonal skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
National Sales Manager
Panasonic AVC Networks Taiwan Co., Ltd.
05.2020 - Current
- Extensive experience in sales management in Japan, New Zealand, Australia, and North America.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Responsible for hosting overseas clients, including guiding them through factory tours.
- Collaborated with other departments on various projects such as product development or marketing campaigns to achieve cohesive business goals.
Sales Manager
TAIPEI TRADING CO., LTD.
08.2018 - 04.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with Japan customers, and found new clients in Taiwan by identifying needs and offering appropriate services.
- Lead over 5 key clients to Japan for exhibitions, strengthening the relationship between both parties.
Auditor
Deloitte
07.2017 - 07.2018
- Responsible for preparing financial statements for over 10 companies, including 3 listed companies, with expertise and knowledge in financial accounting.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Education
Bachelor of Economics - Economics
National Tsing Hua University
Hsinchu County, Taiwan 04.2001 -
Skills
Relationship building
Customer Demand Forecast
Cross-functional collaboration
Solution selling
Territory management
Production line management
Capacity planning
Timeline
National Sales Manager
Panasonic AVC Networks Taiwan Co., Ltd.
05.2020 - Current
Sales Manager
TAIPEI TRADING CO., LTD.
08.2018 - 04.2020
Auditor
Deloitte
07.2017 - 07.2018
Bachelor of Economics - Economics
National Tsing Hua University
04.2001 -
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