TSAI-HSUAN LIN
Taipei
Summary
- Volunteered at the Taiwan Lantern Festival, gaining experience in event coordination and on-site problem-solving.
- Extensive experience in the hospitality industry, enhancing customer relationship management and communication skills.
- Certified in JLPT N1 and BJT J3, proficient in Japanese business language and cross-cultural communication.
- Participated in various academic research projects, including vocational empowerment and phonological system reconstruction studies.
Overview
3
3
years of professional experience
Work History
Cake Salesperson (Part-time)
Regent Taipei
Taipei, Taiwan
12.2022 - 06.2023
- Assisted customers with pastry selection, providing excellent service to ensure a premium experience
- Managed stock and maintained the display to enhance customer engagement
- Increased cake sales by [percentage] during peak festive seasons through effective customer interaction
Banquet Hall Waiter (Part-time)
Grand Hotel Taipei
Taipei, Taiwan
10.2020 - 08.2021
- Provided high-quality service at large-scale banquets, buffets, private dining events, and corporate gatherings
- Assisted in setting up event spaces and serving up to [number] guests per event
- Collaborated with team members to ensure seamless operations under high-pressure conditions, developing excellent communication and teamwork skills
Education
East Asian Studies and Political Economy
National Taiwan Normal University (NTNU)
Taipei City, Taiwan06.2027
B.A. - Applied Languages
National Taiwan University of Science and Technology (NTUST)
06.2026
Skills
- JLPT N1 (Japanese-Language Proficiency Test, N1)
- BJT J3 (Business Japanese Proficiency Test)
- TOEIC (Green 470-725)
- CWT Advanced Mandarin
- Certified Foreign Language Tour Guide (English, Japanese)
- TQC Chinese, English, and Japanese Typing
- Proficient in R language
- Customer Relationship Building
- Sales Presentations
Volunteer Experience
2023 Taiwan Lantern Festival, Taipei, Taiwan, 02/2023, Guided visitors, addressed emergencies, and introduced exhibits.
Professionalengagement
- Vocational Empowerment Research Center, Professor Wang Min-Dong
- Reconstruction of the Phonological System of 18th Century Okinawan Language, Professor Lin Zhi-Kai
Languages
Chinese (Mandarin)
Native language
Japanese
Upper intermediate
B2
English
Upper intermediate
B2
Taiwanese
Advanced
C1
Timeline
Cake Salesperson (Part-time)
Regent Taipei
12.2022 - 06.2023
Banquet Hall Waiter (Part-time)
Grand Hotel Taipei
10.2020 - 08.2021
B.A. - Applied Languages
National Taiwan University of Science and Technology (NTUST)
East Asian Studies and Political Economy
National Taiwan Normal University (NTNU)