TSAI YENG-TANG
Customer Service
New Taipei,NWT
Summary
Dynamic professional with a proven track record at Don Don Donki, excelling in customer service and leveraging digital technologies. Skilled in 3D modeling and strategic issue analysis, I foster positive relationships and deliver high-quality results under pressure, ensuring client satisfaction and enhancing team collaboration.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Language
Work History
Night Shift Part-timer
Don Don Donki
Taipei City, Taiwan
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Leverage my foreign language proficiency to guide international customers through a seamless shopping experience.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
3D Modeler
Lighting Zakka
New Taipei, Taiwan
02.2023 - 06.2024
- Used SketchUp to manage documentation of new and revised 3D designs.
- Increased client satisfaction by delivering realistic and well-structured 3D assets within tight deadlines.
- Developed customized textures and shaders to enhance the realism of 3D models in various lighting conditions.
- Used Enscape to create realistic textures for graphics and 3D animations.
Part-time Staff
Shen-wei Printing Service
Taoyuan
04.2021 - 01.2023
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Bachelor of Arts - Multimedia Design
04.2001 -
Skills
Positive interpersonal skills
Collaborative teamwork
Skilled in digital technologies
Customer service
Strategic issue analysis
Composed in high-stress situations
Timeline
Night Shift Part-timer - Don Don Donki
02.2025 - Current
3D Modeler - Lighting Zakka
02.2023 - 06.2024
Part-time Staff - Shen-wei Printing Service
04.2021 - 01.2023
Tatung University - Bachelor of Arts, Multimedia Design
04.2001 -