Tzu-Chieh Kao
Nantou
Summary
I have dual certifications in SCM, which are Certified Supply Chain Professional (CSCP) and Certified in Logistics, Transportation and Distribution (CLTD) from the Association for Supply Chain Management (ASCM).
In Taiwan, professionals holding both CSCP and CLTD SCM certifications are extremely rare, these globally recognized certifications validate my ability to manage complex global supply chains and logistics operations.
My CSCP certification demonstrates my command of integrated supply chain management, covering all stages from supplier strategy to final customer delivery. This certification equips me to streamline processes, improve operational consistency, and manage supply chains across the globe. My CLTD certification deepens my expertise in logistics, transportation, and distribution strategies, particularly in handling emergency logistics situations.
I am equipped with over 10 years of experience in supply chain management relevant positions since working at Universal Scientific Industrial (USI), I successfully navigated the challenges of the China–U.S. trade war and the Covid-19 pandemic, ensuring a continuous supply of IC components despite supply instability.
I thrive in fast-paced, high-pressure environments and have extensive experience procuring from the semiconductor industry, from leading brands like TI, ST, ADI, NXP, Renesas, ON Semi, Microchip, Rohm, Maxim, Diodes, and Nexperia.
My experience in semiconductor procurement, combined with the value of my dual certifications, equips me to contribute meaningfully to ASML’s complex global supply chain. I am eager to apply my skills to help the company meet its supply chain goals and continue delivering excellence in this highly specialized field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Founder and Product Manager
Urban InnoTech
01.2023 - Current
- As the founder of Urban InnoTech, I focus on leveraging my supply chain knowledge to enhance the value and efficiency of Taiwan's service supply chain through our app platform.
- In 2024, we secured a 20-year invention patent for our innovative approach to improve current system which matches supply and demand.
- Founded Urban InnoTech to enhance service supply chains by delivering the right service, in the right way and right condition, to the right place, at the right time.
- Our platform applies supply chain principles to provide real-time service matching, reducing resource waste and improving service accuracy
- Emergency Response Management: Developed a system for real-time alerts, allowing citizens to report issues and connect directly with service providers, ensuring a rapid, localized emergency response
- Supply Chain Optimization: Utilized geo-location matching and streamlined communication between service providers and customers to improve matching efficiency and speed up the process
- Team Leadership: Led cross-functional teams, using data-driven insights to continuously improve platform performance and optimize operational strategies
- 24/7 Operational Model: Implemented a real-time, around-the-clock service matching model to ensure users can request services immediately and receive rapid responses.
Senior Supply Chain Manager
Universal Scientific Industrial Co., Ltd.
04.2021 - 07.2022
- As SCM Sourcer, I led the sourcing of Key semiconductor IC components, ensuring supply chain stability during the peak of the Covid-19 pandemic, worked in high-stress situations with global vendors and monitored buyers to deliver results on time
- ERP (SAP R/3) Proficiency: I have over 7 years of experience using SAP R/3 as a key tool to manage supply chain, finance, and production processes, including tracking orders, adjusting material lead times, managing work orders, and ensuring inventory stability in USI
- Sourcing Key Semiconductor IC Components: Sourced critical IC components, including Texas Instruments, NXP, STMicro, Renesas, and Analog Devices, ensuring supply chain stability during the global chip shortage and Covid-19 crisis
- Risk Management & Crisis Resilience: Managed emergency supply chain issues by expediting processes with suppliers and securing essential resources to mitigate production delays
- Multi-Site Supply Chain Management: Oversaw material supply across multiple USI locations, including Huizhou, Kunshan, Shanghai, Shenzhen, and Taiwan, ensuring consistent availability of raw materials to meet production demands
- Cross-Department Collaboration: Facilitated collaboration between procurement, engineering, and production teams to align on supply chain strategy, reducing production delays by 20%
- 24/7 Operations: Played a key role in ensuring 24-hour preparedness during supply chain crises by working overtime to resolve shortages.
Senior Business Manager
Universal Scientific Industrial Co., Ltd.
01.2019 - 04.2021
- In 2014, I was invited to rejoin USI to work in the AIDC Product Management Division. However, this time, we faced the challenges of the U.S.-China trade war, which led to significant disruptions in the supply chain, increased tariffs, and regulatory complexities
- These challenges required us to quickly adapt sourcing strategies, manage production transfers, diversify suppliers, and renegotiate contracts to minimize cost increases and ensure business continuity
- As Senior Business Manager, I was responsible for leading new product introductions (NPI) and managing the development of non-recurring engineering (NRE) quotes, I closely monitored both BOM (bill of materials) and non-BOM materials to ensure timely delivery for sample production
- Client Management: We manufactured AIDC rugged handheld devices for logistics service providers, ensuring that clients like UPS, USPS, and FedEx received timely sample and product deliveries, meeting strict exhibition (e.g., CES, MWC) and stocking deadlines
- Cross-Department Collaboration: Worked closely with SCM teams, buyers, and suppliers to manage material procurement and ensure that BOM requirements were met
- Delivery Time Reduction: Monitored and optimized procurement and sample production lead times, ensuring the timely delivery of new products in full compliance with client requirements.
Sales Manager
Fullchamp Technologies - RONAL GROUP
10.2018 - 01.2019
- At RONAL GROUP, I was solely in charge of developing the North American market
- Logistics Optimization: Identified inefficiencies in container utilization and implemented improved packaging strategies, resulting in a 7% reduction in shipping costs.
Senior Marketing Administrator
NAK Sealing Technologies Corporation
06.2017 - 10.2017
- Managed marketing strategies and supported the growth of the company’s presence in Southeast Asia, particularly in industrial zones near Jakarta.
Senior Business Development Manager
Universal Scientific Industrial (Shanghai) Co., Ltd.
05.2016 - 06.2017
- I was responsible for driving business development for Philips Healthcare at USI, focusing on RFQs and strategic pricing
- Business Expansion: Successfully grew Philips Healthcare's revenue from less than $1M USD per year to $3M USD by securing competitive bids and improving client relationships
- International Supply Chain Expertise: Developed expertise in managing complex, international supply chains within the healthcare technology sector.
Business Manager
Universal Scientific Industrial (Shanghai) Co., Ltd.
02.2014 - 05.2016
- As Business Manager, I was responsible for leading new product introductions (NPI) and managing the development of non-recurring engineering (NRE) quotes, I closely monitored both BOM (bill of materials) and non-BOM materials to ensure timely delivery for sample production
- Client Management: We manufactured AIDC rugged handheld devices for logistics service providers, ensuring that clients like UPS, USPS, and FedEx received timely sample and product deliveries, meeting strict exhibition (e.g., CES, MWC) and stocking deadlines
- Cross-Department Collaboration: Worked closely with SCM teams, buyers, and suppliers to manage material procurement and ensure that BOM requirements were met
- Delivery Time Reduction: Monitored and optimized procurement and sample production lead times, ensuring the timely delivery of new products in full compliance with client requirements.
Business Development Agent
Lu Lu Sports Corp.
12.2011 - 02.2014
- Project Management: Managed the design and development of products across California, New York, Russia, and Germany
- Procurement & Logistics: Communicated and managed material procurement, ensuring seamless international logistics for production up to client deadlines
- Customer Support: I was the point of contact for all customer/business-related queries from USA, Iceland, and Germany, regarding quality, pricing, and delivery
- Inter-Departmental Collaboration: Partnered with internal groups and vendors to reduce material lead times and sample cycle times, ensuring global compliance of delivered products.
Account Manager
Lin Yueh Rubber Industrial Corp.
12.2010 - 12.2011
- As Account Manager for New Balance. My role was to maintain reliable client relations by offering real-time problem-solving and support, and provided solutions for logistics challenges while serving as the primary contact for New Balance and Vibram.
- Client & Project Management: Managed the CSR integration project for New Balance, ensuring alignment with corporate responsibility standards and addressing quality control issues
- International Coordination: Coordinated on-site support and worked with production teams to resolve quality, pricing, and delivery inquiries
- Supply Chain Optimization: Collaborated with clients and internal teams to enhance the efficiency of production processes, ensuring timely delivery and consistent quality across multiple products.
Education
MBA, Business Administration -
Asia University
Taichung, Taiwan05.2023
Bachelor of Science (B.S.), Economics -
University of Utah
Utah, USA01.2010
High School Diploma -
Wasatch Academy
Utah, USA01.2003
Skills
- Supply Chain Management
- ERP Proficiency (SAP R/3)
- Multi-Site Supply Chain Coordination
- SCM Crisis Management
- Logistics Management
- Strategic Sourcing
- Cross-Functional Team Leadership
- Project Management
- Product Management
- Operations Management
- Customer Relationship Management (CRM)
Certification
- Certified Supply Chain Professional (CSCP)
- Certified in Logistics, Transportation and Distribution (CLTD)
- PMP - Certificate of Completion (PMI PDUs)
- TOEIC - 930/990 in 2016
Accomplishments
Invention Patent I834597· Issued Mar 1, 2024:
Integrated Matching System That Connects Professional Service Providers With The Needs Of Citizens
Utility Patent M650933 · Issued Jan 21, 2024:
Integrated Matching System That Connects Professional Service Providers With The Needs Of Citizens
Honors and Awards
Academic Achievement: Distinguished Vice Class Representative in MBA
Timeline
Founder and Product Manager
Urban InnoTech
01.2023 - Current
Senior Supply Chain Manager
Universal Scientific Industrial Co., Ltd.
04.2021 - 07.2022
Senior Business Manager
Universal Scientific Industrial Co., Ltd.
01.2019 - 04.2021
Sales Manager
Fullchamp Technologies - RONAL GROUP
10.2018 - 01.2019
Senior Marketing Administrator
NAK Sealing Technologies Corporation
06.2017 - 10.2017
Senior Business Development Manager
Universal Scientific Industrial (Shanghai) Co., Ltd.
05.2016 - 06.2017
Business Manager
Universal Scientific Industrial (Shanghai) Co., Ltd.
02.2014 - 05.2016
Business Development Agent
Lu Lu Sports Corp.
12.2011 - 02.2014
Account Manager
Lin Yueh Rubber Industrial Corp.
12.2010 - 12.2011
MBA, Business Administration -
Asia University
Bachelor of Science (B.S.), Economics -
University of Utah
High School Diploma -
Wasatch Academy
- Certified Supply Chain Professional (CSCP)
- Certified in Logistics, Transportation and Distribution (CLTD)
- PMP - Certificate of Completion (PMI PDUs)
- TOEIC - 930/990 in 2016
Similar Profiles
Yi-Sheng ChangYi-Sheng Chang
Co-Founder at @ Urban Innotech LLC.Co-Founder at @ Urban Innotech LLC.
Thaksin (Dido) PhimpamothThaksin (Dido) Phimpamoth
Team Leader at Programline Innotech Services CorporationTeam Leader at Programline Innotech Services Corporation
Jacob WilliamsJacob Williams
Assistant Technician at Innotech Solutions LLCAssistant Technician at Innotech Solutions LLC