Vicky Hsu
Sales Assistant
Dounan
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Pragmatic Assistant fulfills various tasks with enthusiasm. Detailed team player excels in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
13
13
years of professional experience
Work History
Compliance Specialist
LI CHENG ENTERPRISE CO., LTD.
04.2021 - Current
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Analyzed data trends from ongoing monitoring efforts, utilizing insights gained to improve upon existing compliance initiatives further continually.
- Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Supported team by pitching in to complete special projects.
- Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Collaborated with other departments to integrate compliance considerations into daily business operations seamlessly.
- Developed improvement and corrective action plans to bring operations in line with requirements.
- Prepared documentation and records for upcoming audits and inspections.
- Reviewed audit and monitoring reports related to consumer and client activities.
- Developed and implemented corrective action plans for non-compliance issues.
- Assessed fees related to registration of property-related documents.
Special Assistant to Senior Manager
LI CHENG ENTERPRISE CO., LTD.
02.2021 - 06.2024
- Maintained confidentiality of sensitive information while managing correspondence, reports, and documents on behalf of executive staff.
- Improved office efficiency with streamlined filing systems, digital archiving solutions, and effective task prioritization methods.
- Enhanced team productivity by streamlining processes and implementing efficient communication strategies.
- Coordinated travel arrangements for executives, ensuring seamless itineraries and efficient time management during trips.
- Collaborated closely with cross-functional teams on various initiatives to drive company-wide improvements.
- Ensured timely completion of critical tasks by effectively delegating responsibilities among support staff members.
- Optimized executive workflow with proactive problem-solving efforts that identified potential challenges early in the process.
- Served as a trusted point of contact for clients or vendors requiring assistance from senior leadership.
- Contributed to successful project outcomes through diligent tracking of project milestones, deliverables, and resource allocation.
- Delivered exceptional support for executive calendar management by scheduling appointments promptly and resolving conflicts proactively.
- Demonstrated versatility in supporting multiple executives simultaneously, adapting to their individual preferences and requirements.
- Developed strong relationships with internal and external stakeholders to optimize collaboration and achieve common goals.
- Organized events, meetings, and conferences to facilitate productive discussions and promote organizational values.
- Contributed to a positive office environment by maintaining professionalism, demonstrating strong interpersonal skills, and fostering collaboration among team members.
- Facilitated clear communication between executives by preparing briefing materials before important meetings or presentations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Development Assistant
LI CHENG ENTERPRISE CO., LTD.
01.2019 - 02.2021
- Collaborated with the development team to create impactful marketing materials for campaigns and events.
- Participated in strategic planning sessions with development team members, contributing to long-term goals and objectives.
- Provided administrative support to the development director by managing calendars, scheduling meetings, and preparing correspondence as needed.
Mass Production Sales
Li-Cheng Enterprise Co., Ltd.
01.2014 - 12.2018
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Implemented inventory control measures to minimize stock discrepancies and optimize warehouse space utilization.
- Expanded product offerings through extensive research, development, and collaboration with industry experts.
- Enhanced overall company reputation by consistently delivering high-quality products in a timely manner while maintaining strict quality control standards throughout the entire production process.
Sales Assistant
Li-Cheng Enterprise Co., Ltd.
11.2011 - 01.2014
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Bachelor of Arts -
Wenzao Ursuline University of Languages
Kaohsiung City, Taiwan 04.2001 -
Skills
Auditing processes
Compliance knowledge
Internal Auditing
Information Gathering
Documentation Review
Corrective action plans
Corrective Actions
Site Inspection
Teamwork and Collaboration
Audit Documentation
Problem-Solving
Problem-solving abilities
Data Entry
Time Management
Multitasking
Employee Relations
Excellent Communication
Document Review
Time management abilities
Effective Communication
Team Collaboration
Active Listening
Audit Coordination
Document Control
Timeline
Compliance Specialist
LI CHENG ENTERPRISE CO., LTD.
04.2021 - Current
Special Assistant to Senior Manager
LI CHENG ENTERPRISE CO., LTD.
02.2021 - 06.2024
Development Assistant
LI CHENG ENTERPRISE CO., LTD.
01.2019 - 02.2021
Mass Production Sales
Li-Cheng Enterprise Co., Ltd.
01.2014 - 12.2018
Sales Assistant
Li-Cheng Enterprise Co., Ltd.
11.2011 - 01.2014
Bachelor of Arts -
Wenzao Ursuline University of Languages
04.2001 -
Similar Profiles
Anthony ChooAnthony Choo
Store Manager at Li Li Cheng Supermarket (Punggol) PteLtdStore Manager at Li Li Cheng Supermarket (Punggol) PteLtd
Jade LumanogJade Lumanog
Machine Operator/Forklift Operator at Li-Peng Enterprise Co.Ltd,/Libolon TaiwanMachine Operator/Forklift Operator at Li-Peng Enterprise Co.Ltd,/Libolon Taiwan
Cyrina OstgaardCyrina Ostgaard
Graduate Student Research Assistant at University of Michigan Cheng-Yu Lee LabGraduate Student Research Assistant at University of Michigan Cheng-Yu Lee Lab