Victor Lin

As Sales A.V.P.:

• Setup business strategy and optimize performance metrics across sales department & project management department.
• Develop key industry partnerships, include existing and new customers , as well as key suppliers.
• Increase sales revenue while lifting product gross margin with proper actions taken.
• Collaborated with cross-functional teams, includes Engineering, project management, quality, procurement team ,to drive process improvements.
• Streamline workflows, improve communication channels, and enhance overall productivity.

As Acting Spokesperson:

• Prepare Board of Directors operating reports on a quarterly basis
• Occasionally holding legal briefings for investors / investment advisor
• Regularly press releases for company updates, maintain media and investor relationship.

• Increased sales revenue by developing and implementing effective sales strategies.
• Visit customers, delivering presentations, and educating on factory capability, product, service and offerings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction. Trouble shooting.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services and quotation strategies.

• Boosted overall sales performance by implementing effective sales strategies and constantly visiting major customers
• Mentored junior sales members, creating an culture/environment of continuous learning and improvement within the team.
• Achieving organizational & sales goals by collaborating with other departments.

• Maintained relationships with customers and targeting increase sales from these customers
• Resolved customer issues quickly to close deals and boost customer satisfaction.
• Conduct order management customer fulfillment with sales assistant.

• Level up customer satisfaction by building strong relationships and addressing their needs in a timely manner
• Addressed problems with production, engineering, quality, procurement, financial, and service delivery to maintain and enhance customer satisfaction.
• Experienced in resolving escalated issues, preventing potential loss while maintaining positive relationships with all parties involved.
• Educated customer on new products or services to increase customer confidence.