Summary
Overview
Work History
Education
Skills
Timeline
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Cheng Tse Lai

General Manager
Newark,Delaware

Summary

Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

10
10
years of professional experience

Work History

General Manager

DELT LLC
09.2022 - Current
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Sales Manager

Nako Inc
10.2017 - 06.2022
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.

Sales

Winnerstech Machine Inc
08.2014 - 06.2017
  • Wrote sales slips and sales contracts.
  • Used key sales tactics to grow membership sales.
  • Developed sales strategy to meet established sales objectives.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Helped sales team complete sales and finalize process.

Education

Bachelor of Science - Mathematics

NTCU
1F., No. 140, Minsheng Rd., West Dist., Taichung
05.2001 -

Skills

Distribution Management

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Timeline

General Manager

DELT LLC
09.2022 - Current

Sales Manager

Nako Inc
10.2017 - 06.2022

Sales

Winnerstech Machine Inc
08.2014 - 06.2017

Bachelor of Science - Mathematics

NTCU
05.2001 -
Cheng Tse LaiGeneral Manager