WAN YI HSU
HR BUSINESS PARTNER
Taoyuan City
Work Preference
Important To Me
Company CultureFlexible work hoursWork-life balancePersonal development programsHealthcare benefitsSummary
Senior Executive HR partnering across logistics operations to translate business goals into scalable people strategy. Expert in complex employee relations and workforce development, managing 20+ sensitive cases annually while building organizational capability through 8+ facilitation initiatives. Certified Facilitator with demonstrated ability to facilitate learning with site leaders, strengthen engagement, and embed sustainable HR practices. Driven to solve problems that matter and contribute to regional team success.
Overview
2
2
Languages
6
6
Certifications
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Executive Human Resources
DHL Supply Chain
Taoyuan
05.2022 - Current
- Strategic HR Business Partnership : Act as a strategic HR partner to operational leadership, aligning HR initiatives with business objectives and driving continuous improvement across logistics sites.
- Employee Relations & Workplace Guidance: Provide expert guidance on employee relations, managing performance improvement, grievances, disciplinary processes, and workplace investigations.
- End-to-End Talent Acquisition : Lead recruitment processes from job briefing through structured onboarding, building capability and retention through deliberate hiring and integration strategies.
HR Supervisor
Highspeed Digital Co., Ltd.
Taipei
01.2021 - 04.2022
- Talent Acquisition & Assessment: Partnered with hiring managers to design and execute recruitment strategies, establishing structured assessment processes that improved quality-of-hire across retail operations.
- HR Operations & Compliance: Supervised payroll processing, compensation benchmarking, and merit review cycles; managed team workflows to ensure compliance, accuracy, and operational efficiency.
- Labor Relations & Compliance: Resolved complex labor relations issues and employee grievances with expertise in Taiwanese labor law, balancing organizational needs with employee concerns while maintaining legal compliance.
HR Specialist
Highspeed Digital Co., Ltd.
08.2018 - 12.2020
- Employee Lifecycle Management: Managed full employee lifecycle operations including recruitment, onboarding, attendance, leave management, and offboarding.
- Workforce Planning & Operations Partnership: Coordinated manpower allocation and supported workforce planning in collaboration with sales and operations teams, optimizing staffing efficiency across retail operations.
- Payroll & Performance Management: Processed payroll, recommended salary adjustments, and enhanced performance review processes to support accurate compensation and employee development.
Senior Office Administrator
Taiwan DSC PV Ltd.
08.2015 - 07.2018
- HR Operations Foundation: Managed full-cycle HR operations including attendance tracking, leave management, and personnel records maintenance, establishing systems and processes to support workforce administration.
- Recruitment Coordination: Coordinated recruitment across departments by partnering with hiring managers, managing sourcing channels, and maintaining talent pipeline continuity, building foundational recruitment experience.
- Performance Evaluation Systems: Developed quarterly performance evaluation systems, including scoring standards and process documentation, demonstrating understanding of HR workflows and assessment methodologies.
Education
BBA - Business Administration
09.2007 - 06.2011
Skills
HR Business Partnering
Stakeholder Engagement
Employee Relations
Training & Facilitation
HRIS & HR Analytics
Labor law compliance
Certification
Foundation Facilitator — DHL Supply Chain (2025)
KEY ACHIEVEMENTS
DHL Facilitator Award : Recognized by DHL Supply Chain for excellence in facilitation and training delivery, acknowledging impact on team learning and capability development.
Certified Facilitator : Completed formal facilitator certification programs; delivered 8+ structured workshops annually for frontline and management teams, building organizational capability and engagement.
Complex Employee Relations Leadership : Managed 20+ sensitive cases per quarter, including disciplinary actions, labor disputes, and terminations, maintaining compliance while protecting employee dignity and organizational stability.
HRIS & Process Optimization : Redesigned and implemented digital HR workflows at Highspeed Digital, automating routine processes and reducing administrative overhead to free capacity for strategic work.
Multi-Site Workforce Scaling : Supported DHL Supply Chain Taiwan through periods of significant growth by scaling recruitment, onboarding, and engagement programs, building capability and retention in high-demand logistics environment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Senior Executive Human Resources - DHL Supply Chain
05.2022 - Current
HR Supervisor - Highspeed Digital Co., Ltd.
01.2021 - 04.2022
HR Specialist - Highspeed Digital Co., Ltd.
08.2018 - 12.2020
Senior Office Administrator - Taiwan DSC PV Ltd.
08.2015 - 07.2018
National Yunlin University of Science And Technology - BBA, Business Administration
09.2007 - 06.2011