Wang Po-Hung
Customer Service Engineer
Kaohsiung
Summary
Application Engineer specializing in geospatial technology, with a strong foundation in land surveying, GNSS systems, and 3D data processing. Currently supporting Trimble-based solutions at Taiwan Instrument Co., Ltd., delivering client training, technical troubleshooting, and workflow optimization. Holds a bachelor's degree in Geomatics and a master's degree in Digital Media, combining spatial analysis with creative media skills. Proficient in Trimble Business Center, RealWorks, Unreal Engine, and multimedia production tools. Known for bridging engineering precision with visual storytelling to support innovative, real-world applications.
Overview
2
2
years of professional experience
1
1
Language
Work History
Application Engineer
Taiwan Instrument Co., Ltd.
04.2025 - Current
- Demonstrated solid expertise in geospatial technology and land surveying, with hands-on experience operating various instruments including GNSS receivers, total stations, and digital levels to enhance data accuracy and streamline field-to-office workflows.
- Provided technical support throughout all stages of survey-related projects—including field setup, data acquisition, processing, and final deliverables—to ensure timely and high-quality outcomes.
- Delivered professional training sessions and onboarding support for new Trimble surveying equipment, helping clients effectively adopt both hardware and software solutions such as Trimble Business Center, Trimble RealWorks, and SketchUp.
- Visited client sites to assess technical challenges, identify user needs, and recommend appropriate workflow optimizations using integrated survey and spatial data tools.
Digital Media Intern
Soft-World International Corporation
07.2023 - 09.2023
- Contributed to multimedia production using Blender, DaVinci Resolve, and Unreal Engine to support project objectives across game and promotional content.
- Edited a promotional video for Ragnarok Mobile featured at ChinaJoy Shanghai, enhancing international marketing exposure during the summer campaign.
- Collaborated with the creative team to deliver visually engaging assets under tight deadlines, ensuring alignment with brand and audience expectations.
Education
Master of Arts - Digital Media
National Pingtung University
Pingtung City, Taiwan 04.2001 -
Bachelor of Science - Geomatics
National Cheng Kung University
Tainan City, Taiwan 04.2001 -
Skills
Issue research
Technical troubleshooting
Customer support
Games development
Gaming design
Game prototypes
Coding skills
Total station operation
Topographic mapping
Remote sensing techniques
Geospatial data analysis
Premier pro
Timeline
Application Engineer
Taiwan Instrument Co., Ltd.
04.2025 - Current
Digital Media Intern
Soft-World International Corporation
07.2023 - 09.2023
Master of Arts - Digital Media
National Pingtung University
04.2001 -
Bachelor of Science - Geomatics
National Cheng Kung University
04.2001 -
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