
Proven Business Specialist with a track record of leading cross-functional teams at Fubon Life Insurance to deliver projects on time and within budget. Excelled in enhancing customer service through analytical thinking and effective problem-solving. Skilled in Microsoft Excel and operations management, demonstrating a unique blend of technical and interpersonal abilities to drive business success.
Driven professional with background in customer service environments, looking to transition into new field. Developed strong communication and problem-solving skills while handling complex refund processes. Ready to leverage customer service expertise and adaptability in new role.
Strong customer service
Accurate Data Entry
Microsoft Excel
Word processing
Data accuracy
Excel shortcuts
Pivot tables
Analytical thinking
Data validation
Operations management
Sales management
Pricing strategy