Summary
Overview
Work History
Education
Skills
Movies, Opera, Dancing
Timeline
Generic

Wenta William Chang

Claim Handler/Executive
Taoyuan City,TAO

Summary

I've worked as a claim handler to deal with P&I related claims including cargo damages, crew matters, collisions, FFOs as well as charterparty disputes for more than 13 years. Before being a claim handler in P&I cases, I worked with an international insurance broker, AON in Taiwan to cultivate the practical experiences and skills in P&I field. Although I learnt and practiced in law since my university life in Taiwan and UK, practices in works made me vivid and interested in claims.


Since I moved back from Europe, I still have worked with European market for more than a decade which is to provide local services and helps to members. In some casualties such as grounding, collision, allision to port facilities, I had a great deal of experiences in collaborating with engineers from UK, Singapore and HK to discuss and negotiate with local authorities for Clubs and shipowners. I do have a good profession in my communication capability, team works and self-discipline performance. Of course, local law practice and common law are the academic background of my education and they indeed help me a lot in my jobs.

Overview

17
17
years of professional experience

Work History

Claim Handler

Taiwan Maritime Services Ltd. Correspondent Of P&I
03.2011 - Current
  • Delivered services to IG P&I Clubs and their members local services including prevention and incident investigation services. Communicating with local authorities for the interests of P&I Clubs and members.
  • Demonstrating capable skills in managing claims from concerned parties.
  • Proved local practices and seeking resolutions for Clubs and members. Sometimes collaborating with lawyers in local or global.
  • Providing professional services and support in a dynamic work environment.
  • Team working with Club's handlers and other members in office for dealing with casualties.
  • Discussing with surveyor for negotiation with claimants and striking for an amicable and favourable terms for Clubs and members in claims.

Broker Executive

Aon Risk Solutions
01.2010 - 02.2011
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Building good relationship with P&I Clubs and H&M insurers.

Paralegal Specialist

Kingstone International Attorneys At Law
09.2007 - 07.2008
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Created weekly, monthly, and quarterly expense reports.
  • Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
  • Contacted witnesses to testify under oath at court hearings.
  • Summarizing the merits of cases for lawyers.

Education

LL.M. - International Commercial Law

Cardiff University, Wales
Cardiff, United Of Kingdom
04.2001 -

L.L.B. - Financial And Economic Law

National University of Kaohsiung
Kaohsiung Taiwan
04.2001 -

Skills

Qualified Marine Surveyor License Holder

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Movies, Opera, Dancing

I enjoy movie time or visiting theatre for opera when I am in leisure during weekend. K-pop dancing is a kind of exercise for me to release my stresses in life. Traveling is another way to do but it would take longer time to achieve.

Timeline

Claim Handler

Taiwan Maritime Services Ltd. Correspondent Of P&I
03.2011 - Current

Broker Executive

Aon Risk Solutions
01.2010 - 02.2011

Paralegal Specialist

Kingstone International Attorneys At Law
09.2007 - 07.2008

LL.M. - International Commercial Law

Cardiff University, Wales
04.2001 -

L.L.B. - Financial And Economic Law

National University of Kaohsiung
04.2001 -
Wenta William ChangClaim Handler/Executive