Results-driven HR Business Partner and Certified Coach with over 10 years of experience in fostering individual and team development. Experienced in working in diverse, cross-cultural environments and collaborating effectively with team members from various countries. Proficient in utilizing strategic questioning and active listening to identify development needs. Passionate about learning and deriving satisfaction from being able to make a meaningful impact.
Hi, I’m
Wilbur Pu
HR Professional Advisor, Personal Development Coach
Taipei,TWN
Summary
Overview
14
years of professional experience
4
Certifications
2
Languages
Work History
Hellmann Worldwide LogisticsTaipei City, TPE
Country Head of HR
09.2020 - Current
Job overview
- Functioned as strategic HR Partner, aligning growth and development initiatives with business objectives. Joined as HR Business Partner in 2020 and was promoted to CHoHR in 2021. Also participated in regional project team in same year.
- Serve as a trusted People consultant, providing strategic guidance to executives at all levels and regularly conducted one-on-one coaching sessions with supervisors at all levels and high-potential talents, providing customized guidance and support to assisting individuals in enhancing self-awareness, fostering a deeper understanding of themselves, and guiding them on their personal development journey.
- Implemented a comprehensive organizational restructuring plan within six months, focusing on talent acquisition to attract competitive professionals and restructuring to remove 90% of underperforming employees. This initiative led to a remarkable turnaround, transforming organization from yearly loss of -8 million to profit of 200 million, alongside significant 3.5-fold increase in cargo volume.
- Dedicated to fostering a secure, inclusive, and empathetic work environment through empowerment, enhancing employee well-being, and reducing turnover rate. Achieved a decrease in turnover rate from 30% to 6% and increased employee satisfaction from 1.9 to 4.08 out of 5
- To enhance responsiveness to sales and increase success rates in acquiring new customers, customer service team of product department was divided into two groups: Freight Collected and Prepaid. Moreover, Pricing and Tender responsibilities were transitioned to the leader of Prepaid team. Number of new customers increased significantly by 200% in first quarter.
- Executed Let's Lead Coach programs as a regional Coach ,empowering employees through impactful leadership development workshops.
- Identified high-potential talents within organization and facilitated development of their personal leadership and management capabilities through Individual Development Plans (IDPs).
- Through data analysis, has improved lack of competitiveness within organization, addressed supervisors' reluctance to evaluate their subordinates, and enhanced effectiveness of identifying high-potential talents.
- Participated global and regional HR projects, offering valuable insights and perspectives to enhance organizational effectiveness. (Including Hiring Experience, People Feedback, Work-day HRMS, Corporate culture establishment, Core Competency, Career page and other HR relative projects.)
- Provide a new performance evaluation to strengthened importance of feedback, emphasizing talent development and management.
Domi Energy
Sr. HR Generalist
12.2019 - 08.2020
Job overview
- Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
- Provided professional human resources advice to management on company operational strategies.
- Assisted in managing daily human resources affairs.
- Conducted mid to senior-level recruitment include marketing, software positions.
- Established and maintained human resource management regulations.
- Optimized recruitment channels and processes.
- Mediated labor disputes and handled special situations such as employee layoffs.
Pursuit Of Personal Goals
Career Break
01.2018 - 12.2019
Job overview
- Trained under a professional Italian chef specializing in authentic Italian cuisine.
- Enhancing English writing and speaking skills through further studies.
JIAHSIN
Group HR Head
10.2016 - 12.2017
Job overview
- Managed a team of 15-18 employees, overseeing all human resources and CSR-related matters in the group's 2 BU and 7 factories.
- Effectively managed organizational growth by spearheading recruitment and training initiatives, increasing on-site staff from 2300 to 5800 within six months, including employees at all levels from frontline to managerial positions and successfully maintained the turnover rate of new employees in their first month below 15%.
- Implemented 360-degree evaluations and KPI systems to enable the management team to conduct in-depth assessments of their organization.
- Spearheaded recruitment initiatives for senior executives to strengthen leadership capabilities.
- Continued to enhance labor, health, safety, and environmental practices.
- Conducted regular internal audits and facilitated CSR audits from key customers (Adidas, VF, Puma, Nike, etc.).
- Ensured compliance with international certification standards.
Compeq ManufacturingChongqing, Chongqing
Administrative Manager
01.2014 - 06.2016
Job overview
- Managed a team of 15-25 employees, overseeing all human resources and general affairs matters in company.
- Collaborated with factory construction team on ground preparation, construction, team establishment, government negotiations, legal licensing, customer audits, and formal production. (2014: 500 employee, 2015: 1200 employee, 2016: 1700 employee.)
- Facilitated the implementation of corporate human resources policies and supervised team members in executing relevant HR projects.
- Successfully cultivated 3 HR team leaders, each proficient in training, recruitment and performance appraisal, capable of independently leading their teams in executing HR operations and completing HR projects within their functional areas under coaching.
- Designed learning paths and succession plans for nurturing talent in roles with high complexity. including Capacity Planning Engineer, Product Engineer, Key Account Manager, and other related positions.
- Developed annual salary adjustment strategies to maintain competitiveness in local labor market, in line with annual strategic objectives and positioning the salary at P70 compared to competitors.
- Maintained company's industry-government cooperation and secured government preferential policies and resources.
- Continuously enhanced team's capabilities in human resources and general affairs.
- Ensured implementation of annual education and training plan.
- Ensured implementation of annual performance appraisal.
Compeq Manufacturing
HR Supervisor
02.2012 - 12.2013
Job overview
- Assuming a complex role with varied responsibilities, including overseeing a team of 5 employees to ensure the seamless operation of all human resources functions. Additionally, serving as a member of headquarters' HR Project Team, responsible for strategizing enterprise-wide HR projects.
- Responsible for transferring all human resources policies, standard operating procedures (SOPs), and HRMS from headquarters to global subsidiaries.
- Analyzed results from new assessment tool alongside historical performance, tenure, job complexity, and other metrics of all employees. Established benchmarks based on this analysis to develop enterprise-wide staffing standards, subsequently implementing them across global subsidiaries.
- Ensured implementation of annual education and training plan.
- Analyzed data on recruitment channel effectiveness, retention rates, hiring manager evaluations, and recruitment costs. Provided optimization recommendations for recruitment channels based on analysis.
- Analyzed turnover rates using data collection methods such as tenure, position, reasons for departure, employee interviews, and managerial interviews. Presented improvement recommendations based on findings.
Quang Viet Enterprise
CSR Manager
10.2010 - 02.2012
Job overview
- Managed a team of 4-6 people, responsible for all CSR-related matters in the company.
- Conducted regular internal audits to ensure continuous improvement in labor, health, safety, and environmental aspects.
- Obtained or maintained international certifications for labor, health, safety, and environmental standards, including ISO 14001, OHSAS 18000, and SA8000.
- Underwent audits from clients and international organizations (ADIDAS, NIKE, Northface, Puma, Patagonia, International Labour Organization, etc.).
- Collaborated with multiple departments to strategize carbon emissions reduction through initiatives including waste reduction, energy conservation, transitioning to alternative fuels, and implementing measures for water and electricity conservation.
- Implementing environmental monitoring and measurement systems across all factories in Vietnam.
Education
Chung Yuan Christian UniversityTaoyuan City, Taiwan
BBA from Human Resources
09.2006 - 06.2010
University Overview
Skills
Certification
AI Coach Certified Program
Professional Collaborations
Professional Collaborations
- Career Consultant, Collaborating with IronWing Consulting Company - Present
- Collaborating Instructor at WeTeach Youth Career Exploration Studio - Present
- Career Consultant, Collaborating with the New Taipei City Youth Department - 2022 to 2023
- Director of Employment Promotion Association for Colleges and Universities in Sichuan-Chongqing Region - 2015 to 2016
Timeline
AI Coach Certified Program
08-2023
Global Career Development Facilitator (GCDF)
12-2022
Strategic Career Planning Consultant
12-2022
PEA - HR Data Analyst
08-2021
Country Head of HR
Hellmann Worldwide Logistics
09.2020 - Current
Sr. HR Generalist
Domi Energy
12.2019 - 08.2020
Career Break
Pursuit Of Personal Goals
01.2018 - 12.2019
Group HR Head
JIAHSIN
10.2016 - 12.2017
Administrative Manager
Compeq Manufacturing
01.2014 - 06.2016
HR Supervisor
Compeq Manufacturing
02.2012 - 12.2013
CSR Manager
Quang Viet Enterprise
10.2010 - 02.2012
Chung Yuan Christian University
BBA from Human Resources
09.2006 - 06.2010
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