Summary
Overview
Work History
Education
Skills
Timeline
Generic
Winona Wei

Winona Wei

Summary


  • 2023 Peloton All Hands High Five Recognition
  • 2019 UPS Global Deliver Excellent Customer Experience MVP winner - second runner-up
  • 2019 UPS World of Champions - Q4 Silver-level Winner
  • 2020 UPS World of Champions - Q1 ~ Q3 Gold-level Winner
  • 2020 Host UPS APAC customs brokerage webinar series- live
  • 2020 UPS APAC customs brokerage webinar speaker-live
  • 2021 UPS World of Champions – Annual Bronze level Winner

Overview

18
18
years of professional experience

Work History

Senior Manager, International Freight

Peloton Interactive, Inc, Global Transportation
2022.04 - Current
  • Day to Day Operations

- Lead and manage all inbound and outbound freight globally. Management of all transportation to the port of destinations, including connected fitness equipments, service & repair parts, Peloton apparel.

- Engage and execute on various projects related to global logistics activities, including Asia Pacific, North America and Europe region.


  • Supplier / Cross-function Management

- Negotiate and build up cross countries relationship with steamship lines and forwarders.

- Collaborate with cross-functional teams to align production schedule, supply planning and distribution for timely delivery while minimizing excess cost and inventory.


  • Project Management

- Lead international transportation with cross-functional team to achieve challenging objectives.

- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.


  • Result Management

- Identify and establish KPIs to support drive customer satisfaction and cost efficiency. Manage relationships with suppliers, carriers to ensure SLA/KPIs are met consistently.


  • Process Improvement

- Improve and install new processes that promote sustainable growth and increase efficiencies - allowing team to scale in cost effective manner.

- Resolved problems, improved operations and provided exceptional service. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

- Collaborate with other departments to integrate business systems or processes globally.

- Promote and facilitate the establishment of continuous improvement tools.

- Identify mid to long term transportation needs to support the growth of the business, develop and implement new transportation models.

Head of Business Development - Taiwan

United Parcel Service, Inc. (UPS), Freight Forwarding
2020.10 - 2022.04
  • Lead Taiwan freight forwarding sales team
  • Execute strategic business development plan while working with key internal stakeholders
  • Supervises Taiwan sales team to increase sales opportunities, customer relations, volume, and revenue
  • Responsible for meeting both customer shipping needs and business plan results. Report to Singapore region directly
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Major Account Manager APAC- Customs & Compliance

United Parcel Service, Inc. (UPS)
2018.08 - 2020.10
  • Focus on customs and trade compliance sectors, define market segments, customer needs, and industry verticals target within Asia Pacific and set strategic business development plan for target markets/industries and ensure it’s in line with strategic direction
  • Execute strategic business development plan while working with key internal stakeholders
  • Identify specific prospects/partners to approach while communicating specific value proposition for customer’s business needs and opportunities
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
  • Ability to influence cross-culturally across range of global stakeholders within customers
  • Being a consultant of cross-border customs clearance and trade compliance area for clients and provide customize solutions based on their requirements
  • Handle customers with transportation spending over USD$1M and able to close deal
  • Assesses, identifies, measures and monitors customer or business needs in order to make decisions and take appropriate actions
  • Builds business partnerships and develops key customer relationships to maximize account profitability
  • Host 2020 APAC customs brokerage webinar series

Project Manager

Annto Global Logistic, Midea Group
2017.12 - 2018.03
  • Manage team of international expansion project for Midea Group.
  • Proven ability take ownership and influence internal stakeholders to drive and collaboration among many different departments and people
  • Manage cross functional teams and communicate with overseas companies
  • Manage project timelines task based schedules
  • Manage in review of program proposals or plans to determine time frame, procedures
  • Communicate and visit customers across country.

Sales Account Manager

United Parcel Service, Inc. (UPS)
2017.01 - 2017.06
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
  • Assists and coordinates launch of Customer Technology software products
  • Manage and develop assigned area to fulfill individual target on volume and revenue
  • Creates and develops strategies and plans for effectively managing accounts
  • Use available resources to learn customers’ businesses, identify business needs, and proactively contact customers to position UPS’s products and services to meet their needs
  • Assesses, identifies, measures and monitors customer or business needs in order to make decisions and take appropriate actions
  • Builds business partnerships and develops key customer relationships to maximize account profitability.

Senior Pricing-Marketing Account Manager

WAN HAI LINES LTD
2011.01 - 2014.10
  • Pilot program of introducing business intelligence program and communicate /create testing plans and scripts based on requirements with IT teams
  • Analyzes and revises existing system logic difficulties and documentation as necessary
  • Measure effectiveness of marketing, advertising, and communications programs and strategies
  • Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
  • Train new employees to operate and practice marketing knowledge.

Senior Human Resources Executive

WAN HAI LINES LTD.
2010.01 - 2011.01
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs
  • Hire employees and process hiring-related paperwork
  • Review employment applications and job orders to match applicants with job requirements
  • Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment
  • Plan, organize, control and coordinate labor relations activities of organization.

Sales Account Manager

WAN HAI LINES LTD.
2007.07 - 2009.12
  • Gathers market trends and assesses business problems from customers
  • Analyzes and revises existing system logic difficulties and documentation as necessary
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
  • Visit clients to demonstrate, explain operation to determine product sales
  • Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.

Teacher

Lishan Elementary School
2006.07 - 2007.06
  • Create instructional resources for use in classroom
  • Plan, prepare and deliver instructional activities
  • Create positive educational climate for students to learn in
  • Work with parents to ensure initiatives are being met.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Education

MBA -

UNIVERSITY OF PHOENIX
Phoenix, AZ
05.2016

Certificate in Technology, Operations, And Value Chain Management -

MIT SLOAN SCHOOL OF MANAGEMENT
Boston MA, United States Of America
12.2017

Bachelor of Education - Education And Counseling

NATIONAL CHIAYI UNIVERSITY
Taiwan
06.2006

Certificate in Elementary School Education -

Elementary School
Taiwan

Skills

  • Strategic Planning
  • Transportation / Logistics Strategic Planing
  • Profit Analysis
  • Marketing Management and New Market Development
  • Leadership and Sales Management
  • Training、Recruiting
  • Toast Master / Public Speaking
  • Counseling and Child education
  • Music Together Certified Teacher
  • TESOL (WIP)

Timeline

Senior Manager, International Freight

Peloton Interactive, Inc, Global Transportation
2022.04 - Current

Head of Business Development - Taiwan

United Parcel Service, Inc. (UPS), Freight Forwarding
2020.10 - 2022.04

Major Account Manager APAC- Customs & Compliance

United Parcel Service, Inc. (UPS)
2018.08 - 2020.10

Project Manager

Annto Global Logistic, Midea Group
2017.12 - 2018.03

Sales Account Manager

United Parcel Service, Inc. (UPS)
2017.01 - 2017.06

Senior Pricing-Marketing Account Manager

WAN HAI LINES LTD
2011.01 - 2014.10

Senior Human Resources Executive

WAN HAI LINES LTD.
2010.01 - 2011.01

Sales Account Manager

WAN HAI LINES LTD.
2007.07 - 2009.12

Teacher

Lishan Elementary School
2006.07 - 2007.06

MBA -

UNIVERSITY OF PHOENIX

Certificate in Technology, Operations, And Value Chain Management -

MIT SLOAN SCHOOL OF MANAGEMENT

Bachelor of Education - Education And Counseling

NATIONAL CHIAYI UNIVERSITY

Certificate in Elementary School Education -

Elementary School
Winona Wei