Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Winsen Chandra

Winsen Chandra

Guest Service Agent

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Concierge

Sheraton
Hsinchu
09.2021 - Current
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
  • Created and maintained comprehensive database of local attractions and restaurants to assist personnel in recommending guest entertainment.
  • Created welcoming and comfortable environment for guests.

Education

High School Diploma -

Shihchien University
Kaohsiung
09.2018 - 06.2022

Skills

    Guest accommodations

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Certification

TOEIC

Timeline

TOEIC

11-2022

Concierge

Sheraton
09.2021 - Current

CHM

07-2020

High School Diploma -

Shihchien University
09.2018 - 06.2022
Winsen ChandraGuest Service Agent