YATING HSU

• Responsible for the sales, promotion, price negotiation, and contract management of medical nutrition products in the hospital
• Developed and delivered engaging sales presentations to convey product benefits.
• Responsible for the education and training of medical staff, organizing seminars, HCP contacts, order processing, customer relationship maintenance and after-sales services, and maintaining the smooth supply of hospital products.
• Responsible for the confirmation of hospital accounts and the handling of product complaints.
• Developed strong rapport with customers and created positive impression of business.
• Responsible for a total of 22 hospital customers, including Taipei, Taoyuan, Hsinchu and other areas.

• Provide correct health education concepts based on the nutritional needs of pregnant women and infants and young children.
• Committed to nutritional planning and product design of maternal and infant food.
• Provide clients with the correct diet plan based on specific dietary needs and medical requirements.
• Planned new product external launch and release while managing cross-functional implementation of plan.
• Product and sales skills lectures - to pharmacy pharmacists.
• Community management:LINE official account(About 3 years, more than 13,000 people)/Official website/E-commerce(About 3 years)

• Performed work according to project schedules and established quality standards.
• Worked with senior leadership to complete complex projects on time and under-budget.
• Completed multiple tasks simultaneously to optimize project completion.
• Plan and execute annual projects for pregnant women’s classrooms and independently execute at least 60 sessions/year.
• Customer complaint handling.
• Cross-department support.
• Analyzed project performance data to identify areas of improvement.

• The main training products are nutritional products and health foods.
• Provide correct nutritional concepts and knowledge to external members.
• Provide professional nutrition consulting services.
• Provided coaching and mentoring to employees and external member.
• Analyzed and evaluated training effectiveness and program outcomes.
• Training materials and presentation power point production.
• Product training course planning - annual/quarterly

/monthly/weekly internal and external training planning

• Presentation and hosting of large-scale annual meetings/new product launch lectures/product seminars.

• Produced clear and concise meal and exercise plans for clients based on specific dietary needs and menu.
• Introduce balanced diet and correct nutritional concepts to clients.
• Assessed nutritional needs of participants to provide individual and family nutrition education.
• Generated menus for nearly a thousand children (Nearly 50 junior high schools and elementary schools in Taipei area ) based on preferences, wellness goals and dietary needs.
• Completed HACCP 60AB professional training.
• Food hygiene and safety management and supervision.