Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
YEN-CHING LAI

YEN-CHING LAI

Between Jobs
Tainan City,TNN

Summary

I am Lai, Yen-Ching. Irene is my English name. I was born in Kaohsiung. I graduate from National Taitung University and major in English. Since I am the eldest child, it makes me an independent, responsible and mature person.
Throughout my academic years, my academic performance belonged to middle and upper level. I not only focused my attention on my studies but also involved in some voluntary activities. By the opportunities to be a volunteer, I gained many different valuable experiences. And these experiences of serving others benefited me greatly. Therefore, I believe that I have patience and confidence to do everything well in a team.
My fondness for English has been developed since my childhood. Thanks to my parents, I have advantages in learning English by starting at a really early age.
As to my personality, I am responsible, careful, determined, and optimistic, willing to help others and down to earth. There is an old saying that goes, “Never put off till tomorrow what you can do today.” And this is my working principles. Once I start to work, I will do my best to achieve the best efficiency. Furthermore, it’s important for me to enhance interpersonal relationship through working with colleagues or partners. I look forward to doing well on my work, and I also hope that I can make contribution to my company and the society.

Overview

9
9
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Engineering and Administration Staff

ANTELOPE ENTERPRISE CO., LTD
11.2022 - 02.2024
  • General administrative work, such as contract compilation, file management, and after-sales service processing.
  • Assist in construction project problems reporting and related integration work.
  • Communicate and coordinate with customers and manufacturers to handle matters.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales, Administrative Assistant

UIG Consulting Ltd.
06.2020 - 06.2022
  • Enter, process and track customer cases, and archive and back up customer case data.
  • Maintain contact with customers, reply to e-mails, and confirm the solutions required by customers.
  • Provide the insurance policies required by customers and assist Sales Executive in tracking customer files.
  • Provide monthly policy status reports for reference by Sales Executive or supervisors.
  • Assist Sales Executive to handle internal company administrative operations related to policies.
  • Assist Sales Executive to organize customer information (such as basic company information, policy records, problem handling status).
  • General document processing work.
  • Simple accounting journal.
  • Uncollected premiums contacting.

International Trade Assistant

SHINE YEAR FISHING CO., LTD.
09.2016 - 08.2017
  • Inquiry and quotation about bait and fish.
  • Arrange cargo loading and transportation business


English Administration Personnel

QIANG DENG INTERNATIONAL ENTERPRISE LTD
09.2014 - 08.2016
  • Communicate with foreign labor and handle foreign crew dispatch matters.
  • Translation for English mails.

Education

Bachelor of Arts - English Language

National Taitung University
Taichung City, Taiwan
04.2001 -

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Computer Skills

Customer Service

Microsoft Office

Problem-Solving

Time Management

Dependable and Responsible

Calm Under Pressure

Certification

TOEIC

Timeline

Technician for fixed crane operation

07-2023

Engineering and Administration Staff

ANTELOPE ENTERPRISE CO., LTD
11.2022 - 02.2024

Sales, Administrative Assistant

UIG Consulting Ltd.
06.2020 - 06.2022

International Trade Assistant

SHINE YEAR FISHING CO., LTD.
09.2016 - 08.2017

English Administration Personnel

QIANG DENG INTERNATIONAL ENTERPRISE LTD
09.2014 - 08.2016

TOEIC

05-2013

Bachelor of Arts - English Language

National Taitung University
04.2001 -
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