Yi-en Tsai
Taipei City
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
10
10
years of professional experience
2
2
Certifications
1
1
Language
Work History
Global Associate
Taiwan Cooperative Bank
Chiayi City, Chiayi
07.2024 - 01.2025
- Finished 10 new wholesale house mortgage and renewed 4 ongoing contracts, and sold house mortgage insurance, gross premium $1,080,000 in two months time.
- Help with the teller service, fraud prevention and money laundry monitoring.
- Attained trust and foreign exchange certificates.
Warehouse Associate
Amazon .UK
Preston, UK
11.2023 - 02.2024
- Company Overview: The top three dispatch centre in Europe
- Keeping the error rate lower than 0.001% during Christmas rush hour with over 1 million parcels daily.
- Being asked for contract extension for excellent performance.
Community Assistant
Church in Chiayi
07.2021 - 09.2022
- Company Overview: Christian church.
- Established three new churches in three different counties each in a time span of five weeks, over 80 people being engaged into the community.
- Two-way simultaneous interpretation of English and Chinese in church meetings over a year.
- Community relationship management over a number of 500.
- Arranging transports, schedules, hospitality for events and overseas visits.
Finance Intern
CBRE Singapore
Singapore, Singapore
07.2015 - 10.2015
- Providing solutions for business buildings.
- Created a master file which incorporates all past clients data with over a hundred thousand entries.
- Valuation of office estate projects.
Education
MSc Finance - Finance
Lancaster University
Lancaster, UK01.2023
Bachelor of Science - Economics
National Taiwan University
Taipei 04.2001 -
Skills
- Counseling and communication skills
- Led finance department initiatives
- Project management for chatbot development
- Team collaboration
- Proficient in R, Stata, C/C/C#, Python, Excel, Word, and PowerPoint
English-Chinese two way translation
Certification
Proficiency Test for Trust Operations Personnel
Timeline
Basic Proficiency Test for International Banking Personnel
01-2025
Proficiency Test for Trust Operations Personnel
09-2024
Global Associate
Taiwan Cooperative Bank
07.2024 - 01.2025
Warehouse Associate
Amazon .UK
11.2023 - 02.2024
Community Assistant
Church in Chiayi
07.2021 - 09.2022
Finance Intern
CBRE Singapore
07.2015 - 10.2015
Bachelor of Science - Economics
National Taiwan University
04.2001 -
MSc Finance - Finance
Lancaster University
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