Summary
Overview
Work History
Education
Skills
Timeline
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Yi-Ting Huang

Melbourne

Summary

Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Personable with "can-do" attitude. Established background as room attendant for five-star resort.

Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.

Hardworking room attendant bringing 4 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Overview

7
7
years of professional experience

Work History

Butler

Lan Hai European Style Courtyard Hostel
11.2023 - 01.2024
  • Inspected all cleaning and household tasks for alignment with quality standards.
  • Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
  • Maintain cleanliness of public environment and rooms
  • Provide breakfast preparation and service for guests personally

Room Attendant

Millennium Hotels & Resorts
07.2019 - 08.2023
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
  • Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.

Banquet Server

Polygram Wedding Garden
02.2017 - 02.2018
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.

Education

Bachelor - Dept. of Leisure And Recreation Management

National Taichung University of Science And Techno
Taiwan
06.2023

High School Diploma -

Wagor High School
Taiwan
06.2019

Skills

  • Lost and Found Procedures
  • Linens and Toiletries Replacement
  • Guest Relations
  • Stress Tolerance
  • Bed making proficiency
  • Adaptability and flexibility

Timeline

Butler

Lan Hai European Style Courtyard Hostel
11.2023 - 01.2024

Room Attendant

Millennium Hotels & Resorts
07.2019 - 08.2023

Banquet Server

Polygram Wedding Garden
02.2017 - 02.2018

Bachelor - Dept. of Leisure And Recreation Management

National Taichung University of Science And Techno

High School Diploma -

Wagor High School

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Yi-Ting Huang