Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yichia Lu

Sales
TAIPEI

Summary

Hello,My name is Chia. i'm adetail-oriented person who always strives for perfection in my work.,I graduated from Yuan ze University,mayjor in sociology.

I was work in Nitori,the bigest furniture store in Japan,served vas a saleperson. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer.

Beside my work,I have a great passion for outdoor activities,especially baseball and pool ball,which help to keep my mind clear and maintain a positive attitude towards life.

Overview

5
5
years of professional experience

Work History

Customer Service

Swire Group
08.2019 - Current
  • Provided outstanding customer service.
  • Resolved issues and maintained customer service standards.
  • Operated register to provide great customer service.
  • Displayed exceptional customer service and communication skills.
  • Assisted with facility scheduling and customer service.
  • Addressed customer service overflow to reduce complaints.
  • Provided high-level customer service, resolving issues promptly.
  • Providing excellent customer service by promptly answering patient inquiries.

Salesperson

Nitori Holdings
09.2023 - 03.2024
  • Implemented effective sales strategies to maximize revenue generation.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Logged reports, expenses, receipts, and sales in company database.
  • Located merchandise across various stores to address customer needs.
  • Worked with loss prevention in monitoring shopper behavior.
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Informed customers of promotions to increase sales productivity and volume.
  • Achieved or exceeded company-defined sales quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Stayed current on company offerings and industry trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Presented professional image consistent with company's brand values.

Social Work Intern

Christian Rehabilitation Fellowship Taoyuan City P
07.2021 - 10.2021
  • Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
  • Organized community outreach events to raise awareness about available social work services and promote positive public relations efforts.
  • Educated clients on their rights and responsibilities within various social service systems, empowering them to make informed decisions.
  • Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
  • Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.

Education

Bachelor of Arts - Sociology

Yuan Ze University
Taoyuan City, Taiwan
04.2001 -

Skills

undefined

Timeline

Salesperson

Nitori Holdings
09.2023 - 03.2024

Social Work Intern

Christian Rehabilitation Fellowship Taoyuan City P
07.2021 - 10.2021

Customer Service

Swire Group
08.2019 - Current

Bachelor of Arts - Sociology

Yuan Ze University
04.2001 -

Similar Profiles

CREATE PROFILE
Yichia LuSales