YI CHUN HSIAO
Nantou City
Summary
Motivated and dedicated individual with a strong academic background, consistently achieving high performance throughout university. Recognized for diligence, attention to detail, and a strong ability to grasp complex concepts. Known for a passion for learning and a commitment to excellence. Eager to contribute to academic discussions and collaborate with peers to advance knowledge in the field. Prepared to bring my strong academic foundation and analytical skills to graduate-level studies.
Overview
1
1
year of professional experience
3
3
Certifications
6
6
Languages
Work History
Product Planner
Fantasy Travel Service
10.2023 - Current
- Developed and optimized travel packages and promotional content to align with market demand, leading to a 20-30% increase in engagement and enabling two tour groups to reach the minimum booking threshold within three months.
- Planned and hosted travel seminars and product launch events that attracted over 60 attendees, strengthening brand presence and resulting in at least 10 on-site sign-ups for tours.
- Conducted market research and competitive analysis to identify key industry trends, providing strategic insights that resulted in improved product offerings and enhanced customer satisfaction.
- Enhanced brand communication by ensuring clarity, professionalism, and consistency in emails, travel itineraries, and supplier negotiations, leading to stronger supplier relationships and improved customer satisfaction.
- Collaborated with sales teams and suppliers to craft compelling marketing messages, negotiate favorable pricing, and strengthen promotional campaigns, resulting in enhanced sales and new partnerships.
Education
Bachelor of Arts - Italian Language And Culture
FuJen University
New Taipei, Taiwan 09.2019 - 2023.06
Skills
Problem-solving
Product launches
Customer service
Teamwork
Quality control
Multitasking
Adaptability and flexibility
Certification
CILS (Certification of Italian)-B2
Timeline
TOEIC-950
11-2024
Certified Tour Leader
11-2024
CILS (Certification of Italian)-B2
12-2023
Product Planner
Fantasy Travel Service
10.2023 - Current
Bachelor of Arts - Italian Language And Culture
FuJen University
09.2019 - 2023.06
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