Yi Hsin Chen
Sales, Equipment Testing, Equipment Install， Account Manager
Taichung
Summary
Offering solid background in engineering principles and technical problem-solving, eager to learn and grow in business development environment. Brings strong aptitude for market analysis and project management, ready to use and develop skills in strategic planning and data analysis in sales and engineering role.
Overview
5
5
years of professional experience
Work History
Business Development Engineer
HUZHOU YINGCHUANG PRECISION MACHINERY CO.,LTD
05.2023 - Current
- Coordinated post-sales support seamlessly between different departments, ensuring high levels of customer satisfaction and promoting repeat business.
- Facilitated training sessions on newly implemented processes, empowering employees to excel in their roles.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed strong relationships with international partners, fostering cooperation and collaboration.
- Helped customers locate products and checked store system for merchandise at other sites.
- Demonstrated commitment to customer satisfaction, leading the team by example through active engagement with clients and consistently delivering outstanding service.
Sales Assistant/Production Engineer
KUNSHAN MINGYI PRECISION MACHINERY CO.,LTD
08.2019 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Created and expanded sales presentations to new and existing customers visit
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided training and mentorship to junior team members, sharing industry knowledge about best practices in foreign trade management.
Education
BBA - Business Management
Providence University
Taichung 04.2001 -
EXCHANGE - International Business Management
FONTYS UNIVERSITY
NETHERLAND 04.2001 -
No Degree - Civil Engineering
UNIVERSITY OF VERMONT
VERMONT 04.2001 -
Skills
Cross-functional teamwork
Proposal writing
Technical sales
Teamwork and collaboration
Time management
Product knowledge
Product demonstration
Timeline
Business Development Engineer
HUZHOU YINGCHUANG PRECISION MACHINERY CO.,LTD
05.2023 - Current
Sales Assistant/Production Engineer
KUNSHAN MINGYI PRECISION MACHINERY CO.,LTD
08.2019 - 05.2023
BBA - Business Management
Providence University
04.2001 -
EXCHANGE - International Business Management
FONTYS UNIVERSITY
04.2001 -
No Degree - Civil Engineering
UNIVERSITY OF VERMONT
04.2001 -
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