Ying Chen

• Handled ticketing tasks for various concerts and operas, including ticket sales, printing, packaging, planning seat charting for concert halls, and maintaining ticketing sales records.
• Managed Facebook concert marketing and promotion, VIP invitations, mailing of concert tickets and posters.
• Assisted the stage director as a backstage assistant for concerts.
• Managed ticket revenue settlement and refund counting after concerts.
• Tracked trade show expenses to maintain budget.

Company Overview:

The company is an e-commerce business, primarily selling sneakers, casual shoes, and accessories such as bags. The brands include most of the major sports brands on the market, and daily shipments exceed hundreds of orders.

My Role:

• I worked as a part-time warehouse quality control and shipping staff, responsible for picking items from the warehouse, order matching and sorting, product inspection, quality control, packaging and shipping, recording outbound shipments, inventory counting, logging incoming goods, organizing shelves, inspecting the condition of incoming products, and handling returns and refunds.
• implemented inventory tracking system to ensure adequate stock levels were maintained at all times for efficient order fulfillment.
• Coordinated closely with logistics team to guarantee seamless shipping processes for both domestic and international orders.
• Developed relationships with suppliers to facilitate timely delivery of products.
• Tracked inventory and reviewed retail trends to make timely and proactive business decisions.

Skills Acquired from This Role:

In this part-time job, I balanced work and studies, developing strong time management skills. I was able to work independently and adapt to high-pressure, fast-paced environments, efficiently solving problems. I also demonstrated excellent clerical skills and physical endurance. After work, I prepared school reports and group projects for my studies at Fu Jen Catholic University.

Later, due to the requirements of my school internship, I resigned to focus on accumulating internship hours. (I was balancing both the part-time job and the internship at a different organization.)