Summary
Overview
Work History
Education
Skills
Certification
Languages
Quote
Timeline
Generic
YOU HUI CHEN

YOU HUI CHEN

Taichung

Summary

  • Have communication and relationship-building skills.
  • A hardworking and passionate job seeker with organizational skills eager to be a cabin crew. Ready to help the team achieve company goals.
  • Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
  • Projects service mentality with a warm, caring attitude while maintaining efficiency and optimizing revenue.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Ground Staff

SATS
Singapore
03.2023 - 08.2024
  • Served more than 10 times as Counter Supervisor, providing timely assistance to Duty Managers and colleagues.
  • Resolved customer requests, questions, and complaints by analyzing individual situations and determining the best use of resources.
  • Provide high level of customer service to each person by engaging customers and using active listening and effective interpersonal skills

Waitress

TUMU-GONGSHE
06.2020 - 08.2020
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Summer Camp Counselor

Taichung YMCA
07.2022 - 08.2022
  • Led groups of children safely through a variety of camp activities.
  • Collaborated with fellow counselors to develop solutions
  • Participated in team-building activities to enhance working relationships.

Teaching Assistant

Private Cram School
11.2022 - 02.2023
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
  • Maintained safety and security by overseeing students in recess environments.

Retail Sales Associate

Incense shop
Taichung
07.2019 - 02.2023
  • Processed transactions accurately while maintaining a high level of customer service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Cram School Teacher

Private Cram School
Taichung
11.2024 - 01.2025
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Developed positive rapport with students of various and diverse backgrounds.

Education

Bachelor of Arts - Department of Foreign Language And Literature

Asia University
Taichung, Taiwan
2019.09 - 2023.06

Skills

Customer Service

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Certification

TOEIC 825

Languages

Chinese
Bilingual or Proficient (C2)
English
Advanced (C1)
Taiwanese
Spanish

Quote

All progress takes place outside the comfort zone.
Michael John Bobak

Timeline

Cram School Teacher

Private Cram School
11.2024 - 01.2025

Ground Staff

SATS
03.2023 - 08.2024

Teaching Assistant

Private Cram School
11.2022 - 02.2023

Summer Camp Counselor

Taichung YMCA
07.2022 - 08.2022

Waitress

TUMU-GONGSHE
06.2020 - 08.2020

Retail Sales Associate

Incense shop
07.2019 - 02.2023

Bachelor of Arts - Department of Foreign Language And Literature

Asia University
2019.09 - 2023.06

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