Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
You Lin Wu

You Lin Wu

Clerk
Kaohsiung City,REN WU QU

Summary

At Dollars Mall, I excelled in a Clerk role, enhancing customer satisfaction and workflow efficiency through adept multitasking and superior customer communication. My proactive approach in training peers and optimizing inventory reduced food waste significantly. Skilled in administrative support and teamwork, I boosted sales by promoting key products, demonstrating a keen problem-solving aptitude and a flair for engaging customers.

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

20
20
years of professional experience
4
4
Languages

Work History

Clerk

Dollars Mall
12.2004 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.

Education

Bachelor of Arts - English

Wenzao Ursuline University of Languages
Kaohsiung City, Taiwan
04.2001 -

Skills

Administrative support

Interests

Video editing

Music

Anime

Badminton

Timeline

Clerk

Dollars Mall
12.2004 - Current

Bachelor of Arts - English

Wenzao Ursuline University of Languages
04.2001 -
You Lin WuClerk