YU MICHAEL
新北市蘆洲區
Summary
I am proactive, detail-oriented, and responsible, thriving in challenging and high-pressure environments. I excel in communication and coordination within teams, enjoy networking, maintain a healthy lifestyle, and possess a positive outlook. Outside of academics, I actively seek social experiences through part-time work, enhancing my interpersonal skills. I'm known for my optimism, effective communication, dedication, and passion for customer service, evident in my various roles in hospitality and marketing.
Overview
15
15
years of professional experience
Work History
Sales Associate
Venetian Macao
Macao
01.2018 - 01.2025
- In my current role, I managed casino sales responsibilities which included promoting memberships, selling event tickets, dining packages, and merchandise. I effectively handled customer inquiries, managed reservations, and consistently ensured high levels of customer satisfaction.
Unemployed
Non
Taiwan
01.2017 - 12.2017
Personal considerations causing one-year break
VIP Host
Venetian Macao
Macao
11.2013 - 01.2017
- Serving VIP clients, exchanging chips, arranging rooms, booking car and plane tickets, providing customer pick-up and drop-off services, and assisting clients with any issues.
Front Desk
比活力運動俱樂部
Taiwan
02.2010 - 03.2011
- Incoming guests inquiring about membership application are welcomed, while simultaneously managing the cash register.
Education
Bachelor of Technology - undefined
聖約翰科技大學
01.2013
Skills
- Language in English, mandarin and cantonese
- Guest services
- Phone call skill
- Casino operation
Timeline
Sales Associate
Venetian Macao
01.2018 - 01.2025
Unemployed
Non
01.2017 - 12.2017
VIP Host
Venetian Macao
11.2013 - 01.2017
Front Desk
比活力運動俱樂部
02.2010 - 03.2011
Bachelor of Technology - undefined
聖約翰科技大學