YUCHI SU
Taichung City
Summary
Experienced with family and individual case management, providing comprehensive support to diverse client populations. Utilizes strategic planning and crisis intervention to enhance client well-being. Knowledge of client advocacy and resource coordination to ensure optimal outcomes.
Developed exceptional customer service and communication skills in fast-paced dining environment, consistently ensuring guest satisfaction. Demonstrated ability to work efficiently under pressure while maintaining positive attitude and professional demeanor. Seeking to leverage these transferrable skills to transition into new field and contribute effectively.
Overview
12
12
years of professional experience
Work History
Family Individual Case Worker
Long-Term Care Homes and Services
07.2022 - Current
- Collaborated closely with multidisciplinary teams, contributing valuable insights towards holistic care planning efforts.
- Enhanced family stability through timely referrals to appropriate community resources and services.
- Increased access to essential services for families by collaborating with local agencies and organizations.
Family Individual Case Worker
Long-Term Care Homes and Services
09.2020 - 06.2022
- Collaborated closely with multidisciplinary teams, contributing valuable insights towards holistic care planning efforts.
- Enhanced family stability through timely referrals to appropriate community resources and services.
- Increased access to essential services for families by collaborating with local agencies and organizations.
Center Administrator
Senior Day Care Center
09.2018 - 08.2020
- Conducted regular evaluations of staff performance, providing constructive feedback for professional growth.
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Facilitated communication between center staff, families, district personnel, and other stakeholders to promote collaboration and information sharing.
Caregiver
Long-Term Care Homes and Services
07.2018 - 08.2018
- Collaborated with healthcare professionals to provide comprehensive, person-centered case management for patients.
- Maintained detailed records of case management activities in compliance with regulatory requirements.
Family Individual Case Worker
Long-Term Care Homes and Services
01.2018 - 05.2018
- Supported family members in understanding their loved one''s needs and providing necessary resources.
- Managed cases efficiently, ensuring proper documentation and timely communication with all parties involved.
- Provided comprehensive assessments of patient needs, leading to personalized care plan recommendations.
Salesperson
Beverage Marketing
02.2017 - 12.2017
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Dental Assistant
Dental Clinic
07.2015 - 01.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
Food Waiter
Three Merchants Qiaofu
05.2014 - 08.2014
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
Food Waiter
Trattoria
07.2013 - 08.2013
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Processed orders and sent to kitchen employees for preparation.
Education
Bachelor of Science - Long-Term Care
Hungkuang University
Taichung, Taiwan06-2018
GED -
Ming-Der Senior High School
Taichung06-2014
Skills
- Self-care techniques
- Family assessment
- Cash handling
- Order taking
- Cleanliness standards
- Service prioritization
- Table setting
Timeline
Family Individual Case Worker
Long-Term Care Homes and Services
07.2022 - Current
Family Individual Case Worker
Long-Term Care Homes and Services
09.2020 - 06.2022
Center Administrator
Senior Day Care Center
09.2018 - 08.2020
Caregiver
Long-Term Care Homes and Services
07.2018 - 08.2018
Family Individual Case Worker
Long-Term Care Homes and Services
01.2018 - 05.2018
Salesperson
Beverage Marketing
02.2017 - 12.2017
Dental Assistant
Dental Clinic
07.2015 - 01.2017
Food Waiter
Three Merchants Qiaofu
05.2014 - 08.2014
Food Waiter
Trattoria
07.2013 - 08.2013
Bachelor of Science - Long-Term Care
Hungkuang University
GED -
Ming-Der Senior High School
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