Passionate about delivering world-class service, with experience in bilingual tour guiding, guest reception for government officials, and community health advocacy. Skilled in communication, cultural awareness, problem-solving, and teamwork, with a strong background in assisting individuals with special needs. As a former U.S. exchange student, I bring an international perspective and adaptability to diverse environments. Committed to upholding Singapore Airlines' renowned hospitality and service excellence, ensuring every passenger enjoys a seamless and memorable travel experience.