Yu Jen (Angela) Gau

• Manage and curate content for multiple social media channels including Facebook, YouTube, Instagram, and LinkedIn for 3 distinct brands.
• Engage with followers, respond to comments, and provide excellent customer support to build and maintain a loyal customer base
• Oversee basic setup and tracking of META ads in 4 target countries to ensure effective targeting and performance
• Assisted SEO consultants in executing SEM projects to enhance online visibility and drive traffic

Key Achievements (Q2 to Q3 Growth)

• Achieved 119% growth in Facebook followers from 21 to 46.
• Boosted Instagram followers by 910%, growing from 31 to 312.
• Established LinkedIn from 0 to 158 followers.
• Increased YouTube subscribers by 28%, from 431 to 551.

• Managed project execution, procurement, and progress tracking, serving as the primary point of contact for initiatives involving the German parent company in Taiwan.
• Coordinated effectively with the Taiwan Energy Bureau to ensure alignment and compliance with local regulations and project objectives.
• Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.

Key Achievement:

• Facilitated the procurement of large machinery orders from over 30 Taiwanese manufacturers for an international team, with a total transaction value of approximately €200 million.

• Developed and nurtured potential buyers through diverse marketing channels and mass communication strategies, effectively increasing product interest.
• Created engaging online content and articles for digital platforms and social media to enhance brand visibility.
• Analyzed exhibition and marketing campaign performance, providing actionable insights to support the sales team in optimizing lead management.
• Cultivated relationships with prospects and collaborated with Regional Sales Managers to strategically expand the sales pipeline.
  

Key Achievements :

• Planned and executed exhibitions and marketing events, leading to a 10% increase in potential client leads, contributing to the company's annual sales goal of NT$40-50 million in Taiwan.
• Collaborated on Google Ads keyword campaigns, responsible for copywriting and optimizing seasonal ads based on data analysis, resulting in a 5% increase in customer inquiries and enhanced website traffic.
• Developed and maintained strategic business partnership, increasing co-marketing events by 15% year-over-year, fostering long-term relationships with major industry players.

• Developed logistics schedules based on demand and lead times, advancing and monitoring international shipments.
• Provided management with insights on customer needs, competitive activities, and market opportunities.
• Collaborated across departments to meet delivery schedules, ensuring customer satisfaction.
• Presented and sold products/services to new and existing customers, performing needs analyses and cost-benefit evaluations.

Key Achievement: Enabled company to pass quality maagement audits for new buyers, securing annual orders of €600,000 as a designated supplier in Taiwan.annual orders of approx 600000 EUR.