Dear ASA,
I am Carol, a member of CASAP, currently serving as the Head of Public Relations for the association, assisting with events and public relations matters. Last year, I participated in the 24th ASA Congress held in Thailand.
With three and a half years of experience as a secretary, I have gained significant growth in areas such as communication and business strategy. I hope to continue learning from senior secretaries across Asian countries and to contribute in any way I can in the future.
Customer Service
Legal Analysis
Effective Communication
Relationship Building
Issue Resolution
Customer Support
Sales strategy
Dispute Resolution
Policy understanding
Service Recommendations
Teamwork and Collaboration
Calm and Professional Under Pressure