Hiking, listen to music, watch movies, play ping-pong
Yvonne Wang
Customer Service Intern
Summary
Meticulous in hotel receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Part-Time Personnel in IT Department
FUBON Asset Management Company
Taipei City
11.2021 - 12.2021
- Assisted supervisors with employee performance management and offered recommendations for approach and process.
- Notify F-ISAC of information security issues
- Official Documents submission
- Exchange tape drives with vendors
Customer Service Intern
Ruten Company
Taipei City
09.2021 - 10.2021
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Managed timely and effective replacement of damaged or missing products.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Servitor
New Taipei City Fire department
New Taipei City
07.2020 - 08.2020
- Developed and implemented programs to engage and empower underserved populations.
- Monitored progress towards service plan goals.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided support to social service clients in navigating available resources.
- Key-in Excel documents and scan the documents.
Education
Bachelor of Science - Applied of English
Chile Technology of University
New Taipei City 09.2018 - 06.2022
Skills
English
undefinedInterests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Part-Time Personnel in IT Department
FUBON Asset Management Company
11.2021 - 12.2021
Customer Service Intern
Ruten Company
09.2021 - 10.2021
Servitor
New Taipei City Fire department
07.2020 - 08.2020
Bachelor of Science - Applied of English
Chile Technology of University
09.2018 - 06.2022
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