Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
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Yvonne Wang

Yvonne Wang

Customer Service Intern

Summary

Meticulous in hotel receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Part-Time Personnel in IT Department

FUBON Asset Management Company
Taipei City
11.2021 - 12.2021
  • Assisted supervisors with employee performance management and offered recommendations for approach and process.
  • Notify F-ISAC of information security issues
  • Official Documents submission
  • Exchange tape drives with vendors

Customer Service Intern

Ruten Company
Taipei City
09.2021 - 10.2021
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Managed timely and effective replacement of damaged or missing products.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Servitor

New Taipei City Fire department
New Taipei City
07.2020 - 08.2020
  • Developed and implemented programs to engage and empower underserved populations.
  • Monitored progress towards service plan goals.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Provided support to social service clients in navigating available resources.
  • Key-in Excel documents and scan the documents.

Education

Bachelor of Science - Applied of English

Chile Technology of University
New Taipei City
09.2018 - 06.2022

Skills

English

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Interests

Hiking, listen to music, watch movies, play ping-pong

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Part-Time Personnel in IT Department

FUBON Asset Management Company
11.2021 - 12.2021

Customer Service Intern

Ruten Company
09.2021 - 10.2021

Servitor

New Taipei City Fire department
07.2020 - 08.2020

Bachelor of Science - Applied of English

Chile Technology of University
09.2018 - 06.2022
Yvonne WangCustomer Service Intern