Zihan Hu
Xuzhou City
Overview
5
5
years of professional experience
Work History
Consultant
A High-end Restaurant “yunshuixi” In Xuzhou
05.2023 - Current
- Opened a high-end restaurant that 140 seating successfully
- Setting up the SOP and process
- Employee recruitment and training, and employment handbook design
- Co-ordinated with Head Chef to improve menu and plan promotions and marketing activities
- Organized several large-scale banquets with politician, media, and KOL
- Strengthened the training of tea ceremony and floral art for the employee.
Founder
A take-away Chinese food brand “Facai” in London
06.2022 - Current
- Build a take-away brand that serving 80-100 people per day
- Handling early stage market research and customer profiling, logo and menu design and supplier chain selection
- Design online marketing activities, serving customers and maintaining customers
- Employee recruitment and training.
HR Summer Internship
Mingshi Holiday Hotel in Xuzhou
08.2019 - 09.2019
- Assisted to manage and maintain all key HR system modules and integrations
- Contributed to the technical support to the business in relation to all HR systems in a timely and professional manner
- Participated in designing and producing regularly scheduled reports and monitor data integrity through analysis.
Marketing Summer Internship
Medical Technology Co., Ltd
06.2019 - 08.2019
- Enhanced the ability to market collateral and a wealth of knowledge related to marketing professional services
- Participated in the coordination of marketing activities, seminars and promotional experiences (including online events) and social media management
- Utilized office software to follow up product selling strategies, competitor analysis and customers targeting.
Education
MSC Social cognition: research and application -
University College London
London06.2021
BSC Psychology -
Durham University
Durham06.2020
Skills
- Using consumer psychology and market research to construct effective strategies to enhance revenue
- Hands-on experience on pre-opening in restaurant chain successfully
- Creating and design the inclusive employee manual for the restaurant and provide training for employees
- Supervising the whole operation procedures and improve the performance accordingly
- Conducting hygiene inspection, stock management and financial transaction check
- Providing high quality services to customers; keeping the basic record of customers and maintain customers; responding to customer’s concerns quickly
- Skilled in function planning，banquet floral decoration and coordination
- Abundant knowledge of Chinese tea ceremony, tea pottery, and tea aesthetics Skilled in tea series setting, tea tasting and tea serving
Personalities
- Passionate and energetic, skilled in communication.
- Responsible and pay attention to detail.
- Full of creativity and willing to explore and challenge new things.
- Good psychological qualities, easy-going, strong insight abilities and good at interpersonal relationships.
Skills Interests
Fluent in both English (IELTS 7.0) and Mandarin, Korean: beginner level, proficient in Excel/PowerPoint/Word, Proficient in banquet floral design and tea ceremony, Horse-riding, Skiing, Squash
Social Activities
- 07/2017, 08/2017, English Teacher Volunteer in Primary School in Yunnan, China, Responsible for English teaching, including the collation of student information, organizing student activities and follow-up of after-school learning, and organized a charity bazaar to raise donations.
- 06/2018, 07/2018, Homeless Adolescents Aid and Protection Center Volunteer in Chengdu, China, Assisted to organize activities including drama competition, drawing, presentation. One-on-one format helped a homeless friend build confidence and make future plans.
Timeline
Consultant
A High-end Restaurant “yunshuixi” In Xuzhou
05.2023 - Current
Founder
A take-away Chinese food brand “Facai” in London
06.2022 - Current
HR Summer Internship
Mingshi Holiday Hotel in Xuzhou
08.2019 - 09.2019
Marketing Summer Internship
Medical Technology Co., Ltd
06.2019 - 08.2019
MSC Social cognition: research and application -
University College London
BSC Psychology -
Durham University
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