Summary
Overview
Work History
Education
Languages
Timeline
Generic

Zih Ting Lyu

Product Manager
Taipei City,TPE

Summary

I am currently working at OneClass, a company developing an online tutoring platform, and I serve as a product manager. I used to work at ASUS, and my position was also product manager. My first job was a international sales at a seafood company.

Although I have worked in different industries, I possess experience in hardware and software, experience in product manager and sales.

The most important of all, I am responsible for both consumer/commercial products and software product independently in company, and that's why I got strong leadership and ability to communicate and collaborate with team member and other colleagues from different departments.

I am open to trying new things and strengthen my problem-solving skills.

Overview

4
4
years of professional experience

Work History

Production Worker

OneClass
11.2023 - Current

1. Analyzed target audience, market demands, and competitors to propose roadmap.

2. Collaborated with marketing and sales teams to increase user base and market share, providing necessary support.

3. Met the needs of company stakeholders through meetings and developed projects accordingly.

4. Led cross-functional teams to implement products, resolving issues and managing resources.

5. Successfully completed multiple projects, including developing a teacher leave management system, payroll system, AI voice analysis, and financial reporting system.

6. Understanding of Scrum development.

7. User Story and Task Tracking with Jira

8. Wireframe and User Flow Design with Figma

9. Project Demonstration and User Manual Creation

10. Product Requirements Document (PRD) Maintenance and Creation.

Product Manager

ASUSTeK Computer
05.2021 - 10.2023

1. Responsible for Product Lifecycle Management (from NPI to EOP):

  • NPI: Based on the company's time-to-market (TTV) goals, tracked testing status, prepared materials, and coordinated capacity.
  • MP:
  • (1)Ensured everything can be fulfilled during production, tracked component delivery status (MRP), prevented material shortages, and monitored order production status and delivery dates.
    (2)Coordinated and planned EMS's capacity to maximize utilization and to avoid production downtime cost.
    (3)Assisted in finished goods inventory shipments.
  • EOP: Verified the accuracy of excess inventory details, worked to reduce liquidation amounts, and minimize company costs. The settlement amount for handled projects was reduced by approximately 30-40% compared to the estimated amount.

2. Cross-functional Communication:

Collaborated with multiple stakeholders including marketing, R&D, sales, accounting, and customer service, and served as a bridge between EMS and the company.

3. Understanding of Supply Chain Production Modes: Possessed approximately 2.5 years of experience supporting OEM and JDM product production.

4. Understanding of Bill of Materials (BOM) Structure:

Able to identify the hierarchy and codes of components in the BOM.

5. Understanding of Engineering Change Notice (ECN) Workflow:

Arranged testing (control run) and implementation of new parts/2ed source materials through ECNs.

6. Project Scheduling and Control:

completed projects according to various checkpoints and milestones, and anticipated potential problems in advance.

  • External Communication (with EMS and Suppliers):
  • Incident Response and Crisis Management

International Sales

WenChi Seafood Company
08.2020 - 02.2021

1. Developing Potential Clients:

We sourced potential clients from Russian seafood trading websites.

2. Customer Relationship Management:

We fostered relationships through information exchange, sharing, and holiday greetings.

3. After-sales Service and Follow-up:

We addressed customer feedback and complaints regarding our products and coordinated any necessary compensation.

4. Customer Reception:

We conducted factory tours, introduced our products, and discussed cooperation details with clients.

5. Successful Delivery:

We handled export documentation and addressed any anomalies, tracked order progress, and ensured timely delivery.

Education

Master of Arts - Russain Studies

National Chengchi University
Taipei, Taiwan
04.2001 -

Bachelor of Arts - Russian

Tamkang University
New Taipei, Taiwan
04.2001 -

Languages

Chinese (Mandarin)
Native language
English
Advanced
C1
Russian
Advanced
C1

Timeline

Production Worker

OneClass
11.2023 - Current

Product Manager

ASUSTeK Computer
05.2021 - 10.2023

International Sales

WenChi Seafood Company
08.2020 - 02.2021

Master of Arts - Russain Studies

National Chengchi University
04.2001 -

Bachelor of Arts - Russian

Tamkang University
04.2001 -
Zih Ting LyuProduct Manager