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專注於資訊技術（IT）、網絡、網絡安全及雲端解決方案，善於運用前沿技術驅動企業數字化轉型與業務創新，實現技術價值最大化。

具備超過6年行政與客服工作經驗，擅長前台接待、文書處理、客戶服務及跨部門溝通。熟悉教育機構、電商平台與金融機構的行政流程，具備細心、耐心與高度責任感。
曾任吉光國文文理補習班行政櫃台人員，負責接待學生與家長、處理班務行政、製作考卷與收費管理，同時協助導師與家長之間的日常溝通。
於蝦皮電商擔任文字客服近4年，熟悉線上客服系統，專責處理訂單、物流與退換貨問題，平均顧客滿意度達90分以上，KPI穩定達標，多次獲得主管表揚。
現任職於國泰世華銀行（由華卡公司派遣），負責行政總務工作與防詐案件回報事宜，熟悉採購、請款、資產盤點及資料彙整作業，並具備良好資料保密與作業遵規能力。
具備優秀的溝通與協調能力，能獨立處理多項任務，樂於協助團隊解決問題，是一位可靠、穩定且具實務經驗的行政與客服工作者。

擁有多年的產品管理及業務經驗，精通產品規劃、價格控制、業務訓練與客戶關係管理。

良好客戶關係維繫，運用科技提升工作效率，提供有效解決方案，穩定業績成長，建立新的合作關係與客戶開發。

潘昀慧

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Manager in Training

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BBA - applied business and technology solutions.

Associate of Arts - Business

High School Diploma -

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Manager in Training

BBA - applied business and technology solutions.

Associate of Arts - Business

High School Diploma -

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Overview

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Manager in Training

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BBA - applied business and technology solutions.

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High School Diploma -

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Manager in Training

BBA - applied business and technology solutions.

Associate of Arts - Business

High School Diploma -

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